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1,758 Reviews of Maita Chevrolet - Service Center
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June 11, 2021
I was disappointed because they didn’t credit points to my rewards i ask the two ladies at the counter were I paid and asked if points will be added they answered yes upon checking it wasn’t. my rewards i ask the two ladies at the counter were I paid and asked if points will be added they answered yes upon checking it wasn’t. More
by VGUMABAY
Verified CustomerEmployees Worked With
Nick Kotsovolos
June 08, 2021
I accidentally went to the wrong dealer ended up at Maita thank god ABDUL was the best constant updates very professional felt very comfortable will definitely be back in the future ty thank god ABDUL was the best constant updates very professional felt very comfortable will definitely be back in the future ty More
by caddypala
Employees Worked With
Abdul
June 07, 2021
My 1st visit. I made an 8:00am appointment for an oil change. I was on time, my check-in paperwork time stamped at 8:11. At 9:03am I see my truck pass by the waiting room window, assuming it was done, I change. I was on time, my check-in paperwork time stamped at 8:11. At 9:03am I see my truck pass by the waiting room window, assuming it was done, I expected to be called to the cashiers window. After a few minutes I looked outside to see my truck in the shop. I assumed they were just doing the final steps of inspection. About 15 min later, my truck is still sitting in the shop...not lifted up, no hood opened. I ask my advisor if my truck is done and he says “they’re doing the oil change right now”...by now it’s 9:43 and they’re JUST doing the oil change!? Now I’m late for my tire appointment and so my advisor tells me “they’re putting a rush on it”. At 9:52 (I know exact times because I’m texting my husband along the way) my advisor tells me “they’re finishing the paperwork, it’ll be just a couple minutes”. I ask if they did the courtesy wash, he said “oh you want the wash?” I said “yes, I would like the courtesy wash”. Well apparently that took another 30 minutes because I was not called to the cashier window until 10:03 and still waited outside until they finally brought the truck around. First I was told they were doing a hand wash because of the antennas, and that’s why it was taking longer, but when he brought the truck, he said the car wash broke off one of the antennas?!?! Which wash did they give? They said they’ll install a new one, so no big deal there, but that requires me to make another appointment. Bottom line: I left at 10:16 for a scheduled 8:00am simple oil change. Will I go back again for service? No. More
by Avhodge
Employees Worked With
Brian Shortridge
June 02, 2021
Maita Chevy has maintained my vehicle for over 5 years plus! I am a happy and satisfied customer. Brian is honest and to the point about servicing issues. plus! I am a happy and satisfied customer. Brian is honest and to the point about servicing issues. More
by 44STABLE
Employees Worked With
Brian Shortridge
June 02, 2021
My truck got an oil change, oil filter, and lube job!! It’s purring like a kitten again!! Really liked the employees and everyone around the Maita shops! It’s purring like a kitten again!! Really liked the employees and everyone around the Maita shops! More
by DPHIL40
Employees Worked With
Alfredo Sandoval, Vincent Valdez
May 29, 2021
I bought my car from Maita Chevy in 2013. I have been taking it for servicing and had the pleasure of working with Brian S. I appreciate Brian honesty and his customer service is SUPER. He took care of a taking it for servicing and had the pleasure of working with Brian S. I appreciate Brian honesty and his customer service is SUPER. He took care of a minor problem after my car was serviced and was very attentive to my car. A+ More
by 44STABLE
Employees Worked With
Brian Shortridge
May 26, 2021
Amazing customer service, amazing maintenance team and very amazing facility! Went for service and a fabulous service experience it was. Refer everyone to Maita Chevrolet. Elk Grove very amazing facility! Went for service and a fabulous service experience it was. Refer everyone to Maita Chevrolet. Elk Grove More
by katherine13034
Employees Worked With
Nick Kotsovolos, Alfredo Sandoval, Brian Shortridge, Vincent Valdez
