Maita Chevrolet - Service Center

Alfredo and Ashwin are a life saver! They went over and beyond to fix the fuel pump in my Honda and now I feel so much safer. Great customer service! The fact that I feel that I can trust them is the best beyond to fix the fuel pump in my Honda and now I feel so much safer. Great customer service! The fact that I feel that I can trust them is the best part, it puts my mind at ease. Thank you, guys! More

Maintenance oil change and tire rotation Appointment 9:15 am, arrived at 9:00 am. Informed it would take 2 hours. Waited 3 hours and 15 mintutes. We could see the work on vehicle was complete Appointment 9:15 am, arrived at 9:00 am. Informed it would take 2 hours. Waited 3 hours and 15 mintutes. We could see the work on vehicle was completed at 11:50 am, after waiting 15 more minutes, talked to cashier, inform to see the check in rep. who was not in his office. Could hear over loud speaker some one telling him he had a customer waiting. We could see him return to his office, he then spoke to two other people before asking us if our paperwork was done. We told him no, he said he would key it in. He came out with a paper then told us to see cashier, there were no cashiers at the counter. The check in rep then came back out with more papers at the cashier window and proceeded to process our payment himself, after two other people walked by the cashier window and said they would be with us in a minute and never returned. We will never take our vehicle there again for anything. We purchased the vehicle at this location and have been taking it there for routine maintenance over the last five years. Also we could see the person working on our vehicle with constant interruptions from other workers laughing and joking around. Not caring that people were sitting outside waiting for their vehicles to be serviced. Customer service is very poor there now. More

great service just need to improve on keeping informed with your customers and let me know what's going, I had taken it to a different dealership which couldn't find the problem so I took it to maita Chev with your customers and let me know what's going, I had taken it to a different dealership which couldn't find the problem so I took it to maita Chevrolet they found the problem and resolved it. More

amazing Alfredo Sandoval took very good care of me in an exceptional amount of time. And the young woman who gave me my keys, walked out with me to make sur Alfredo Sandoval took very good care of me in an exceptional amount of time. And the young woman who gave me my keys, walked out with me to make sure the plastic was removed. What wonderful servine. More

Danny was very nice and helped me a lot!He kept me Danny was very nice and helped me a lot! He kept me updated every step of the way and now my car is driving a lot better. Danny was very nice and helped me a lot! He kept me updated every step of the way and now my car is driving a lot better. More

mailbu maintenance I would recommend having hand sanitizer available for customers at the reception desk given the multiple staff touching the vehicle. I would also rec I would recommend having hand sanitizer available for customers at the reception desk given the multiple staff touching the vehicle. I would also recommend covering for the seating area outside so that customers can wait outside as recommended by CDC. More

Oil plug cover and RED X next to brake fluid reservoir. Oil plug cover plate was barely hanging from screw. Lucky the cover did not fall off. Why didn't Service Advisor call me about about the brake fluid a Oil plug cover plate was barely hanging from screw. Lucky the cover did not fall off. Why didn't Service Advisor call me about about the brake fluid and let me decide if I wanted the brakes flushed. Now you want me to bring the car back for service!! Nick K.always calls me to discuss all maintenance on my vehicle. Unfortunately he was not working the day I brought the car in for service. John More

Service for stalling motor Nick was Great! He found the problem fast & the problem parts replaced in a timely fashion. Nick has been or service manager for years. ( Nick Kotsovo Nick was Great! He found the problem fast & the problem parts replaced in a timely fashion. Nick has been or service manager for years. ( Nick Kotsovolos ) is the BEST!! Thanks Nick More

I like the service that was performed! When I received my car I noticed a hand print on the corner. I went back to the cashier and she was kind and very professional. She took my car to the detail shop and i car I noticed a hand print on the corner. I went back to the cashier and she was kind and very professional. She took my car to the detail shop and it was corrected extremely quickly. I wish I knew her name. She was awesome the way she handled the situation. And that’s why they still get a excellent rating. We all make mistakes. It’s how you handle them that makes the difference. More

I went in for a recalled tonneau cover install (purchased a new truck which was supposed to have a tonneau cover on it, but didn’t have it at time of purchase because of the recall). Job was completed in a t a new truck which was supposed to have a tonneau cover on it, but didn’t have it at time of purchase because of the recall). Job was completed in a timely manner; however, as soon as I got the truck back I saw that the cover was filthy. There were large amounts of debris and bird dropping covering the entire cover. For a brand new part being installed, I would think it would be cleaned upon install. It looked like it had been sitting out in the weather for months. The cover was also too tight and the tailgate would not open without me pulling down on it. Appeared as though they did not make sure everything was working properly before giving it back. They took it back in and fixed it quickly. I had also told the service advisor of a check engine light concern. The light turned on upon starting, stay on while driving and finally turn off after approx. 7 starts. This had occurred twice prior to hitting 2000 miles. Also told the advisor that the touch screen radio display turned off completely (while actively driving) without warning on three occasions. After it shut off the radio display seemed to reboot and return to normal. I understand that those problems may not be located right away, especially if it does not happen while there, but I would hope my concerns would be written down for future reference. Upon looking at my invoice, they had not. More