
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
fast ands friendly Ricky greeted me personally when I came in for the service on my mazda 3. I waited in the lounge for less than an hour, a new record, and was shown th Ricky greeted me personally when I came in for the service on my mazda 3. I waited in the lounge for less than an hour, a new record, and was shown the results of the inspections and services that had been performed on my car. A free car wash was included and my looking like new car was delivered in a few minutes. Very professional experience throughout which is much more than can be said when I take my wife's Toyota Prius in for service to the same dealer just down the street. Prius could learn from Mazda about how to treat clients like people instead of like problems to be moved along an assembly line. More
Awesome service department We bring our Mazda’s to this dealership for service and it has always been a great experience. Zack the service manager takes very good care of my and We bring our Mazda’s to this dealership for service and it has always been a great experience. Zack the service manager takes very good care of my and my family. He follows up with us even after our appointment just to make sure we were happy with the work that was done. If the repairs took longer, he would make sure we have either a ride or a loaner. Their level of service is superb. More
Inspection of entertainment center and GPS I scheduled an appointment for Saturday (5/12), Upon my visit, I found out that Service needed to work on my car for up to 3 hours. Unfortunately, m I scheduled an appointment for Saturday (5/12), Upon my visit, I found out that Service needed to work on my car for up to 3 hours. Unfortunately, my boyfriend and I only drove one car. Therefore, we could not stay for that long a period of time. Paul tried his best to accommodate us by suggesting that Service works on one of the issues (entertainment - radio static) and suggested for me to schedule another appointment with Service to work on other issues (such as the GPS, etc.). He said that my radio needed an update. He was patient with me and tried to expedite the process. Although I seemed impatient and hungry, Paul was very courteous and attentive to my needs. Thank you Paul. More
Above and beyond Zack and his team took great care of me. I’ve bought two cars from Maita Mazda and the excellent service will keep me coming back. Zack and his team took great care of me. I’ve bought two cars from Maita Mazda and the excellent service will keep me coming back. More
30000 mile service Brought auto in for suggested service. everything went smoothly and work was completed in a timely fashion. everything went well. a little pricey, goo Brought auto in for suggested service. everything went smoothly and work was completed in a timely fashion. everything went well. a little pricey, good location More
Best Service Consultant I have ever worked with I got routine maintenance and wind deflector installed with RICKY MONSOD. He is the best service consultant I’ve had in my 56 years of driving. Rose I got routine maintenance and wind deflector installed with RICKY MONSOD. He is the best service consultant I’ve had in my 56 years of driving. Roseville Mazda was OK for my Miata but Maita’s the only place I’ll go with my CX5. It drives well and looks sharp thanks to all y’all. Any contact with Zach or Rick is always a way to make a customer satisfied. More
Routine Maintenance I usually have a great experience at the service center. However this time I felt rushed, but I do understand that the center is busy. Overall great a I usually have a great experience at the service center. However this time I felt rushed, but I do understand that the center is busy. Overall great and fast experience! More
Recall with a service Needed to get car in for a recall campaign and thought about it around noon on Friday. Called to see if they could take me Saturday morning--yes no p Needed to get car in for a recall campaign and thought about it around noon on Friday. Called to see if they could take me Saturday morning--yes no problem. It needed service too so get all done. Mentioned thought AC wasnt chilling very quickly. Checked it all out recharged Freon, safety check rotate tires, recall. Got it all done. I do not wait however just uber or lyft back home and they call when ready More
Amazing car buying experience Maita Mazda went through every option possible to help me get a new car. I was in a sticky situation with my old car loan and went in with little hope Maita Mazda went through every option possible to help me get a new car. I was in a sticky situation with my old car loan and went in with little hope, but ended up leaving with a brand new 2018 Mazda 3! Bill and Jean were amazing on helping me find the best deal. I will most certainly keep doing business with them! More
Quick negotiation and delivery of my leased cx-5 Great team to work with, no surprises except for how quickly we got the deals and paperwork done. Highly recommended! Thank you Maita Mazda. A* Great team to work with, no surprises except for how quickly we got the deals and paperwork done. Highly recommended! Thank you Maita Mazda. A* More