Maita Mazda

Exceptional My service advisor Zach who also now is the manager is the best advisor I have ever had. He’s professional efficient knowledgeable timely and communic My service advisor Zach who also now is the manager is the best advisor I have ever had. He’s professional efficient knowledgeable timely and communicates honestly and openly. The service received by the techs are as expected and maintain my vehicle within Mazda standards. Let’s just say I wouldn’t trust my vehicle with any other dealer. More

Maita Mazda, Home of Super Cars and Super Heroes We had an absolutely fantastic experience purchasing our new Mazda CX-5 at Maita Mazda. Sherri was the consummate professional, knowledgeable, exped We had an absolutely fantastic experience purchasing our new Mazda CX-5 at Maita Mazda. Sherri was the consummate professional, knowledgeable, expeditious and able to put together the vehicle we wanted at a substantial discount from other dealerships. Johnny in financing showed us all the numbers and details without pressure and his cheerful, thoughtful demeanor made this usually difficult part of a purchase smooth and easy. Finally, Kay is a skilled technician who walked (and talked) us through all of the car features with a most excellent tutorial that made us feel like we know what we are doing! Again, Maita Mazda, a truly exceptional experience with truly exceptional people!! More

Above and Beyond There was some confusion over the status of my prepaid maintenance plan. The dealer system showed it had expired. I believed we had another year. The There was some confusion over the status of my prepaid maintenance plan. The dealer system showed it had expired. I believed we had another year. The service rep Paul Morrison, looked into it more and discovered the glitch. He immediately entered the service as covered by the service agreement, even though I was willing to pay. This shows concern for the customer. More

Pleasant Hill Client I been looking for a car for my daughter for a while. After looking around I was able to find it at Maita Mazda in Sacramento. After speaking to the i I been looking for a car for my daughter for a while. After looking around I was able to find it at Maita Mazda in Sacramento. After speaking to the internet sales department they listen to me and understand my concern. They listen to me and inform me that what I was looking for that was the car i was looking for. I decide to make the drive for 1.5 hours to see Cherri and IRA at the internet sales department. I happy to say they I purchase the car, And very happy with it. I will recommend them to get your new or used car. They are real people. More

Great dealership They walked to my car as I pulled up and asked how they could help me. They completed my request in a timely manner and within the time promised. Ver They walked to my car as I pulled up and asked how they could help me. They completed my request in a timely manner and within the time promised. Very friendly staff. More

Overall Good! Happy to work with this dealership after a frustrating experience with a dealer in Elk Grove (new vehicle with scratches). Bottom line is we were gla Happy to work with this dealership after a frustrating experience with a dealer in Elk Grove (new vehicle with scratches). Bottom line is we were glad we made the change. Ira provided a bottom line price via email (yeah!), which prompted our visit. Found the dealership professional, with two exceptions. The finance person (J. Lopez) was rude and angry when we wouldn't buy the "maintenance program" and when he was asked to explain one of the numbers. How does this guy keep his job? Almost walked out, but our salesperson provided a nice counterbalance. We were clear about what we wanted, but failed to note that a CD player wasn't included and the salesperson may have assumed we knew. More

Excellent Car Buying experience I stopped in for a test drive. Three days later bought a car that I had only dreamed about. Friendly, knowledgeable and fast. They answered all my qu I stopped in for a test drive. Three days later bought a car that I had only dreamed about. Friendly, knowledgeable and fast. They answered all my questions, gave me an incredible interest rate for financing and I never felt “pressured”. More

Awesome experience Had an awesome experience! Salesman, Kay and the service manager worked with me on a deal that I did not think I would ever get! They even took my old Had an awesome experience! Salesman, Kay and the service manager worked with me on a deal that I did not think I would ever get! They even took my old lease early and paid the remainder of my payments and it was not calculated into my new payment. Completely took liability off my hands. I was very pleased! More

Service at Mazda The only reason I am writing this is because Ricky has always given the best service. He is amazing! 10/10 would recommend this service center just to The only reason I am writing this is because Ricky has always given the best service. He is amazing! 10/10 would recommend this service center just to have him taking care of my car! More

Very Helpful The day before I was supposed to go out of town, I discovered a screw embedded in my tire. I contacted the Maita Service center and Christian said he The day before I was supposed to go out of town, I discovered a screw embedded in my tire. I contacted the Maita Service center and Christian said he could get me in right away. I know Saturday is the busy day for service, so I appreciated that. My tire was fixed, they checked all the service points just to make sure I wouldn’t have any problems and sent me on my way. Christian even reset my service interval reminders to account for the low mileage on my vehicle. The service was efficient and friendly. I was very pleased with my experience. More