Maita Mazda

Experience Greeted and directed right away. The sales process couldn’t go any smoother. Matter of fact this has to be the easiest car buying experience ever. Exc Greeted and directed right away. The sales process couldn’t go any smoother. Matter of fact this has to be the easiest car buying experience ever. Exceeded my expectations in every way. Kijana is very professional and efficient. Will definately be back. More

Pleasant and relaxing atmosphere The service guys are very professional. I've been getting my oil changed here and they always check my car for any other issues and explain them very The service guys are very professional. I've been getting my oil changed here and they always check my car for any other issues and explain them very well without putting any pressure. The service center waiting room is clean and comfortable. I trust these guys to do an honest job and take good care of my car. More

Maita is the BEST! We live in Dixon, slightly more than 20 miles from Maita Mazda. There is a Mazda dealer only 10 miles from us, but we prefer to drive to Maita for our We live in Dixon, slightly more than 20 miles from Maita Mazda. There is a Mazda dealer only 10 miles from us, but we prefer to drive to Maita for our service because Maita is THE BEST dealer we've ever worked with on the maintenance of our 2 Mazdas. Ricky Monsod is our "go-to" Service Advisor. He is honest, polite and professional. We trust him to give us the right counsel on maintaining our Mazdas. The Service Dept. Customer waiting room is always clean and comfortable. We appreciate the WiFi and the desk from which we can use our laptops to do work while we are waiting for our car. The Service Manager, Zach Carter, recognizes us and always makes us feel welcome. As noted above, we have 2 Mazdas. We bought our second one from Maita. Every experience we've had at Maita Mazda - sales -service or parts has been 100% positive. We are happy to give the Maita Mazda crew our highest recommendation. More

Great Experience I had a really good experience with Roy. He really worked hard to make the deal happen and was thinking outside the box. I appreciated his genuineness I had a really good experience with Roy. He really worked hard to make the deal happen and was thinking outside the box. I appreciated his genuineness. More

Great customer service Attention to detail and done in a timely manner. The man who helped me made me feel important and took good care of me and my car Attention to detail and done in a timely manner. The man who helped me made me feel important and took good care of me and my car More

Always drive to Sacramento I live in Lincoln my closest service center is Roseville. I make the trip to Sacramento for Zack and his team. Ricky always takes great care if me an I live in Lincoln my closest service center is Roseville. I make the trip to Sacramento for Zack and his team. Ricky always takes great care if me and the entire team always makes me feel like a valued customer More

Maintenance My experience has been it is easy to book appointments and great service team. Direct and upfront with maintenance recommendations and costs. Definite My experience has been it is easy to book appointments and great service team. Direct and upfront with maintenance recommendations and costs. Definitely will return in the future More

Great service The sales men where great along with service they were vary helpful and knowledgeable. It was a vary pleasent experience! I would definitely recommend The sales men where great along with service they were vary helpful and knowledgeable. It was a vary pleasent experience! I would definitely recommend for friends and family More

Too long for simple service I went in for a simple oil change. They said it would take about an hour to do the job. I was there for two hours. I had made an appointment, which me I went in for a simple oil change. They said it would take about an hour to do the job. I was there for two hours. I had made an appointment, which means they should take me in at the time I reserved. Apparently, there were other cars ahead of me, which I can understand having to wait another 15 mins or so, no biggie, but two hours for a simple oil change? That’s ridiculous. I came in a time prior for a look at my car, since a part had been recalled. They said it would take between an hour and a half to 3 hours, depending on if the part needed replacing. I asked to be dropped off at the mall and picked up when it was done. They were nice to give me a lift and I walked around for the time. I was at he mall for 4 hours, waiting for a call. I called them, they said they haven’t even started on my car because of a pile up of other cars. I told them to pick me up and I would take my car to another shop. They picked me up, and when I got there, they had started on my car, so I had to wait another hour before I got my car back for a part that didn’t need replacing... don’t get me wrong, the people were nice and they apologized for the 5 1/2 hour wait for a 1 and 1/2 hour job, but when i make an appointment, I would hope they would stick to that appointment time vs the walk ins More

Fine Experience, but not great I have purchased a honda and a Mazda. I loved both cars, but the service center at Honda is heads and shoulders above Maita Mazda. The service peo I have purchased a honda and a Mazda. I loved both cars, but the service center at Honda is heads and shoulders above Maita Mazda. The service people are nice, but they take too long, they aren't very customer focused. I kinda feel like I am a pain to them. Again, gets the job done, but compared to the 5 star service I was used to, it is a bummer. I think my next car will be at a dealerhip thta that really caters to the cusomter as I realize nw I care a lot about the after expereience not just the car itself. More