Maita Mazda

Costco Auto Program We used Costco Auto purchase program and it went very smoothly. Larry was very helpful and stayed in contact without applying any pressure. Everyone We used Costco Auto purchase program and it went very smoothly. Larry was very helpful and stayed in contact without applying any pressure. Everyone there was very friendly and willing to help by answering any questions we had or finding someone who could answer them. More

I was sold a used 2014 Impreza with malfunctioning stereo I was given a pleasant and easy sales experience at Maita Subaru, my salesperson was Taylor Klisiewicz. Unfortunately a few days after taking this lig I was given a pleasant and easy sales experience at Maita Subaru, my salesperson was Taylor Klisiewicz. Unfortunately a few days after taking this lightly used vehicle home I noticed that the stereo control panel was unresponsive, none of the buttons responded to being pushed and I was unable to change the radio or select a different audio source. I immediately called the dealership and was told to call back to schedule an appointment (I live in SF, the dealer is in Sac). A few hours later I got back in the vehicle but this time the control panel worked, being optimistic and not wanting to spend a whole day driving out to Sacramento I called the dealer back and said that I thought it was working again. The issue persisted into the next few days and I decided to just bite the bullet and go back to have it fixed. I called Taylor directly and explained the situation, after going back and forth with mechanics and various others at the dealership it was decided that because i didn't buy the $1,200 extended warranty they would not be able to help me. Essentially the dealer had sold me a poor product and was refusing to stand behind it and fix the situation. I expressed my dissatisfaction to Taylor and he said he would get me in contact with someone else at the dealership. After not hearing from anyone for a few days I sent him a text message with no response and wrote an email to the dealership (also no response). I highly recommend that anyone considering Maita save themselves the trouble and buy from someone else. The feeling of forking over 16k to a business and then having them refuse to even fix your radio a few days later is not one i'd wish upon anyone. Happy car hunting! More

excellent We recently purchased our second Subaru in two years Rion was a great help - friendly and helpful. Only 3 hours to make a purchase Nice clean deale We recently purchased our second Subaru in two years Rion was a great help - friendly and helpful. Only 3 hours to make a purchase Nice clean dealership !!!!! More

Sherry is the BEST! We recently purchased a Subaru Forester for our daughter. Sherry Kharrazian was our sales person and made our entire experience as pleasant and smoot We recently purchased a Subaru Forester for our daughter. Sherry Kharrazian was our sales person and made our entire experience as pleasant and smooth as possible. She listened to what my daughter wanted, checked for understanding, provided necessary information and clarifications and then let our family come to the best decision for us. Originally we had not planned to purchase the car that afternoon but Sherry was such a supportive presence that we went ahead with the sale and we are very happy. More

Purchasing a new car I met friendly people that were knowledgeable about Subaru vehicles. The process was efficient, painless and rewarding. I was able to purchase my Su I met friendly people that were knowledgeable about Subaru vehicles. The process was efficient, painless and rewarding. I was able to purchase my Subaru Legacy with all of the features I requested in record time. I was also shown how to use many of the features on my new car. I really appreciated the personal attention and great customer service. More

Rion is Awesome I had the best experience. Easy-going, good humor, and honesty. I've already referred two friends to Maita Subaru and told them to talk to Rion! I had the best experience. Easy-going, good humor, and honesty. I've already referred two friends to Maita Subaru and told them to talk to Rion! More

Happy & Fullfilling! We had an excellent experience with Maita Subaru. It is a no-pressure dealership with friendly & helpful employees. Our salesperson, Sherry Kharrazian We had an excellent experience with Maita Subaru. It is a no-pressure dealership with friendly & helpful employees. Our salesperson, Sherry Kharrazian, was so knowledgeable & conscientious & gave 100% of herself to make sure we got all our questions answered, needs met & the car of our choice in a timely manner. She is a Jewel in our opinion. We also met with Lisa Park in the finance dept. who guided us through that process proofessionally & as painlessly as possible! For the first time in our lives we can honestly say that buying a new car was a "Happy" experience! Only thing lacking is that this dealership & Sherry are not in our area of Vacaville!! More

Larry did a great job I had one of my employees take our 2013 Subaru Impreza hatchback to Maita Subaru because it had several warning lights come on. The service departme I had one of my employees take our 2013 Subaru Impreza hatchback to Maita Subaru because it had several warning lights come on. The service department called me back and told me that it needed a new transmission. I was not really happy. I told him that I was done with that car. I did not want to put any more money into it, and I wanted a new vehicle. I then was directed to Larry. I told him what happened and I wanted a new one just like it. Larry had to do some horse trading but got me another Impreza from another dealer. He was a pleasure to work with. More

Subaru BRZ Limited w/ Performance Package My car dealer went above and beyond to make sure I got the exact car I wanted. Alexander was efficient, creative and unbelievably hospitable in his ex My car dealer went above and beyond to make sure I got the exact car I wanted. Alexander was efficient, creative and unbelievably hospitable in his execution of customer service! More

Excellent customer service Would have gave 5 stars but the fact that thay insisted we give them our pre-approval letter before negotiating a price had us somewhat upset. Also, t Would have gave 5 stars but the fact that thay insisted we give them our pre-approval letter before negotiating a price had us somewhat upset. Also, the salesman and sales manager didn't know what there online price was and tried to charge $2000 more. Had to show them what there website was advertising and they then had to honor that price. Had a very pleasant experience with the finance department. Vang was very thorough explaining the different options available to us. We ended up buying the extra warrantee after Vang had explained the piece of mind you get having that coverage. More