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Maita Mazda

Sacramento, CA

4.7
1,398 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,398 Reviews of Maita Mazda

August 14, 2022

They Advertise the car on Cargurus as a loaded model. When I got there I discovered it was a stripped down model. I don’t think this is an accident I think this is a business plan. More

by JBEAU95816
Recommend Dealer
No
Employees Worked With
Alex Bayder
Aug 16, 2022 -

Maita Mazda responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Alex Bayder , General Manager, alexb@maitamazda.com

Aug 17, 2022 -

JBEAU95816 responded

Alex, I believe you were the person that I spoke with. I showed you a copy of the ad and you were quite dismissive. You stated you were already losing $ on the car at the price advertised.

Aug 19, 2022 -

JBEAU95816 responded

The experience got even less satisfying. As I spoke with your finance guy, he appeared to have added over $600 in bogus fees to the paperwork and although I was going to put a down payment of more than 20% he continued to press me for gap insurance. Your dealership is the very definition of Caveat Emptor

August 14, 2022

They are not good in their work finance really shady just watch for it sucks More

by PARDEEPM1981
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not in there
Aug 16, 2022 -

Maita Mazda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Alex Bayder , General Manager, alexb@maitamazda.com

August 13, 2022

The employees are all professional and nice. Work fast. waited in lobby and it was fine. More

by kthyurias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Carter, Joseph Guidace, Bill Raab, Kelly Rianda, Alex Bayder
Aug 17, 2022 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder , General Manager, alexb@maitamazda.com

August 13, 2022

Excellent customer service. Thanks to Sherri, Kelly, Ron. We will definitely recommend this dealership and will definitely come back if we need another Mazda! :) More

by J1FFERGA1L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Sherri Wicksten, Kelly Rianda
Aug 17, 2022 -

Maita Mazda responded

Thank you for your wonderful feedback! Alex Bayder , General Manager, alexb@maitamazda.com

August 13, 2022

Ricky and Christian have been very helpful over the years. I will keep coming to maita Mazda. More

by SACBOYCE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky, Christian , Sherri Wicksten, Kelly Rianda
Aug 17, 2022 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder , General Manager, alexb@maitamazda.com

August 13, 2022

There is only one word -Excellence. I bought my car here and serviced here for 5 years, nothing compares in terms of care, friendliness, and price. More

by MELISSA_LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey, Fritz
Aug 17, 2022 -

Maita Mazda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Alex Bayder , General Manager, alexb@maitamazda.com

August 13, 2022

Service advisers are friendly and knowledgeable. The technicians do a fair job on repairs, but leave the car dirty with greasy finger prints all over the dashboard. My interior is white leather and More

by ARDAVANJAHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris at service department
Aug 16, 2022 -

Maita Mazda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Alex Bayder , General Manager, alexb@maitamazda.com

August 12, 2022

Julio was the best. He scheduled my visit, was ready when I got there and the sale was flawless. Nice, friendly and professional. More

by CLUCK.MANTIS.0K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 17, 2022 -

Maita Mazda responded

Thanks for your perfect review! Alex Bayder , General Manager, alexb@maitamazda.com

August 11, 2022

You seem to have a new tactic where you try to upsell unneeded service on a 2 year-old car. The only reason I brought it to you was because you didn't solve the problem with my windshield wiper blades. S More

by SDe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky
Aug 15, 2022 -

Maita Mazda responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Alex Bayder, General Manager, alexb@maitamazda.com

August 10, 2022

Great service. Ricky was quick and got me out sooner than estimated. He was considered and listened to my issue. Even though Maita is 300 miles away, I’ll return ag More

by t.danna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 15, 2022 -

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business. Alex Bayder , General Manager, alexb@maitamazda.com

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