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Maita Subaru - Service Center

Sacramento, CA

4.9
91 Reviews

91 Reviews of Maita Subaru - Service Center

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March 08, 2023

Maita is by far the best dealership in Northern California. They provide such excellent service that I drive all the way up to Sacramento even though I live in Oakland. The attend to every little d More

by Byrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David White
Mar 09, 2023 -

Maita Subaru responded

Thank you for your loyal business! We appreciate you making the trip from Oakland to Sacramento to work with our team here at Maita Subaru and we look forward to seeing you next time. Take care and thanks again for your support!

December 12, 2022

I pull up in the bay and staff come out immediately to get my Outback on its way for service More

by S. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lee
Dec 13, 2022 -

Maita Subaru responded

It makes us happy to hear that your visit to our service center went so well! Thank you for trusting Maita Subaru with your Subaru Outback!

October 31, 2022

Service has always been prompt and the service personnel always keep me informed about my car. And I appreciate that they run it through the car wash for me! Good quality service. More

by dridden62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I knew…They are always really nice!
Nov 01, 2022 -

Maita Subaru responded

This is what we love to hear! Glad our team went above and beyond for you! -Maita Subaru

Nov 01, 2022 -

dridden62 responded

I’ve been back to the dealership three times for regular maintenance appointments and the service has always been great. They genuinely seem to care about the needs and concerns of their clients.

October 24, 2022

Great customer service, polite, efficient, Shane was wonderful! He kept me informed, minimum wait on service. Had tires rotated, multi point inspection done, oil changed, was done in less than 35 minu More

by Mia S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
Oct 24, 2022 -

Maita Subaru responded

Thank you for your review, Mia! We're so happy that we provided you with an efficient service experience! We look forward to seeing you next time!

September 26, 2022

Great friendly service on my Forester. I had my oil changed and my tires rotated and the multi point inspection done . Completed in less than one hour. More

by happywilson916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dave.
Sep 27, 2022 -

Maita Subaru responded

Thank you for trusting the Maita Subaru team with your Forester! We hope we can be of service to you again in the future!

Sep 28, 2022 -

happywilson916 responded

yes

September 19, 2022

Great service on my 2018 Outback. Had oil changed and tires rotated. They did a multi point inspection, also. Completed in about an hour. Service man kept me informed. Polite fol More

by Carol8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Sep 22, 2022 -

Maita Subaru responded

Thank you for trusting the Maita Subaru team with your Outback! We appreciate the positive feedback and hope we have the opportunity to serve you again in the future!

August 23, 2022

Service Advisor David White and his technician took care of my 2022 Subaru Legacy Touring XT. Prompt, professional and treated me right. Highly recommend Maita Subaru for service. A++++ More

by Tim S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David White
Aug 24, 2022 -

Maita Subaru responded

Thank you for trusting Maita Subaru with your Legacy, Tim! David & the team look forward to serving you again next time!

May 04, 2022

This was my first service at Maita Subaru. I took my 2019 Subaru Forester in for a six months checkup. I went to the wrong end of the building and two very patient employees guided me around t More

by rosaliemahoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 05, 2022 -

Maita Subaru responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Maita Subaru and we hope to see you & your Forester again next time!

May 04, 2022

Outstanding customer service! The best I have ever experienced! I purchased my 2021 Subaru Crosstrek Hybrid there as well, also outstanding customer service! More

by baminato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Peska
May 05, 2022 -

Maita Subaru responded

We're thrilled you found a great 2021 Crosstrek Hybrid Baminato! Thank you for leaving the Maita Subaru team your awesome five-star review! We hope you love your efficient new Subaru!

May 04, 2022

I moved to Sacramento from SF about 6 months ago, and I have been to Maita Subaru a couple of times already. All service specialists I have encountered are very polite, helpful, and efficient. The servic More

by MS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
May 05, 2022 -

Maita Subaru responded

We pride ourselves on providing five-star care to our customers and it makes our day to hear that we've succeeded this time! Thank you for choosing us as your new go-to automotive resource! - Maita Subaru

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