3,898 Reviews of Maita Toyota - Service Center
Car Engine Issues After several attempts to turn on my car at home, I contacted Maita first to see if I can drop the car as a walk in. The young lady who answered the p After several attempts to turn on my car at home, I contacted Maita first to see if I can drop the car as a walk in. The young lady who answered the phone was very courteous and told me that it was OK for me to come in and even told me that the maintenance service did had a "Full House" with appointments that day. When I arrived, I did waited for about 10 - 15 minutes for the next rep (the young lady was not lying...it was a full house!). After that I was introduced to Priscilla. I gave her the details as to what happened earlier that morning and did gave a few more concerns (squealing of front brakes, issues with speed, etc.) She was very professional and friendly and provide me all the information that was to be done to the car. Since it was going to take almost the whole day, she offered transportation (Uber) and she even called back later in the afternoon to advise that the car was ready. More
Wait time was excessive It took about 20 minutes of waiting in my car before I was greeted. The simple routine service of oil change and tire rotation normally takes about It took about 20 minutes of waiting in my car before I was greeted. The simple routine service of oil change and tire rotation normally takes about an hour but took more than 2 hours on my appointment. I think Maita booked way too many appointments for the day. I was told at checkout that as of noon 205 vehicles had been serviced and that a typical full day averaged about 250 vehicles. Marlon Nonog, as always, did an excellent job as my service rep. I always request him when making an appointment. More
Service Visit Dropped my car off the night before using the envelopes provided. Received a text the next morning telling me they were on the job. Just and oil chang Dropped my car off the night before using the envelopes provided. Received a text the next morning telling me they were on the job. Just and oil change and some light bulbs replaced. My car was ready shortly after 9AM. Marlon Nonog was my service rep. He gavee me great service. Greeted me with a smile and I was on my way! Love the positive vibes I see when I go there. Thank you Maita Toyota! More
Awesome service Place was awesome and the service was great. I would recommend the place for anyone. Worked with Marlon Nonog and I would go with him anytime. Place was awesome and the service was great. I would recommend the place for anyone. Worked with Marlon Nonog and I would go with him anytime. More
A LONG TIME Been going there for years. First time I have ever had to wait 2 and a half hours for a routine maintenance that as usual was estimated at an hour and Been going there for years. First time I have ever had to wait 2 and a half hours for a routine maintenance that as usual was estimated at an hour and a half. No explanation for the delay other than they were busy and they were sorry. More
Routine service took way too long. I was told my service would take about one and an half hour. From check-in to getting in car took 2 and3/4 hours. NOT ACCEPTABLE!!! I was told my service would take about one and an half hour. From check-in to getting in car took 2 and3/4 hours. NOT ACCEPTABLE!!! More
Amazing service I was there for my free maintenance check up. They explained everything to me and got done faster then I expected. I would recommend this place to fri I was there for my free maintenance check up. They explained everything to me and got done faster then I expected. I would recommend this place to friends and family More
Service Overall service was good. However I called 4 times and could not get to service advisor, had to leave a message. Something was wrong with my phone and Overall service was good. However I called 4 times and could not get to service advisor, had to leave a message. Something was wrong with my phone and advisor could not get through to me when he called back. Not his fault. It would be helpful if someone could be available to take calls and give more detailed info if advisor not available. More
A-1 Service Service on my vehicle has always been done efficiently, professionally and in a timely manner to provide me with the quality service I require to keep Service on my vehicle has always been done efficiently, professionally and in a timely manner to provide me with the quality service I require to keep my car running like new. An excellent experience including the explanation of the work that was done. More
Wonderful I did not have an appt but got right in. The work was done in the estimated timeframe and everybody was great to work with I did not have an appt but got right in. The work was done in the estimated timeframe and everybody was great to work with More