Maita Toyota - Service Center

Honestly I financed an expensive lemon. ..I've had lemons when I was younger as a 30 yr old woman it's not acceptable...they told me it was smoking because it was sitting for a long time but ..I've had lemons when I was younger as a 30 yr old woman it's not acceptable...they told me it was smoking because it was sitting for a long time but it was bull it smokes when air conditioning is on I noticed so it's a bad compressor. And there's a knocking when I release on brakes which sounds like a bad mount...but according to Toyota on Auburn nothing's wrong with it...Brett's nice though I would go back if he could help me More

Took a couple of hours to wait for my car to be finished, but the waiting area/showroom is very nice so time passed quickly. Service advisor was super friendly. I loved the video of my car being worked on. but the waiting area/showroom is very nice so time passed quickly. Service advisor was super friendly. I loved the video of my car being worked on. More

Friendly and helpful service advisor. Appreciate the ability to monitor status of work and review video of findings. Appreciate the ability to monitor status of work and review video of findings. More

Friendly efficient service department! They were on time with my repair, and the rental process was easy and hassle free. They were on time with my repair, and the rental process was easy and hassle free. More

It's always great. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. Quick and easy drop off and car is always ready when predicted. Also never any re-work, car leaves and it is always perfect. More

Very bad experience dealing with the service advisors at this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction this dealership. Took a whole month to get my part ordered since at first the advisor (Emilio Maltos) never ordered the part on my first interaction with him in mid February and the service was done in late March. Very unprofessional and I won’t be doing business with dealership anymore! More

Prices are competitive and customer service is friendly. However, it's a little disappointing that an authorized service center would not screw in all bolts correctly after an alignment. I started hearing a However, it's a little disappointing that an authorized service center would not screw in all bolts correctly after an alignment. I started hearing a rattling noise in my suspension after picking up it. I had to take a whole day off to drop it off to get it reserviced to fix the issue. Otherwise, everyone is extremely friendly and had no problem with the service! More

Grady was amazing! I didn’t have an appointment, however I got to the service department way early. He was able to get my tire taken care of asap. I didn’t have an appointment, however I got to the service department way early. He was able to get my tire taken care of asap. More

Karina Gonzalez greeted me warmly, kept me up to date on the progress of my car and well versed regarding the services my car needs. the progress of my car and well versed regarding the services my car needs. More

oil change service was worst ever I had. I been a customer for last 20 years and this was my last one. DONE I been a customer for last 20 years and this was my last one. DONE More