Malcolm Cunningham Chevrolet Augusta

Sold me a lemon titled truck and did not tell me about it seven years ago. I went to trade it back to them and they would only give me 5000.00 trade in. I told them they sold it to me and the sales manager s seven years ago. I went to trade it back to them and they would only give me 5000.00 trade in. I told them they sold it to me and the sales manager said that's all it's worth and nothing else. I would not recommend this dealership to a dog. More

This is my 2nd review on my experience with malcolm Cunningham. I would not recommend the used car department. I was referred by a friend who had a previous experience with the new department and i w Cunningham. I would not recommend the used car department. I was referred by a friend who had a previous experience with the new department and i wish i would have worked with the person she recommended .I purchased a vehicle on Jan 23 and I am extremely dissatisfied.. I should have trusted my instinct and backed out but i decided to continie to move forward with the purchase. After my purchase on Jan 23 the check engine light is now on. Which is less than 30 days. I feel they were only concerned with pushing me into a car versus the experience. They have not fixed the cracked windshield after 3 attempts and stopping by the office after promises to fix the windshield.. the autostart was supposed to be reset and it has been left unresolved. At this point I don't think the financed amount was worth the car I was sold. I was told I couldn't get the car I wanted due to it being more fees than they wanted to pay. It saddens me that these dealers bamboozle innocent customers just to make a sale especially when the customer is in need. Times are hard for us all and I should not have had to settle for a unreliable vehicle only for the satisfaction of a sale. More

Ted was great. This was the easiest and quickest trade in purchase I have ever done and considering I live in West Columbia, SC it was a blessing. Thanks for everyt This was the easiest and quickest trade in purchase I have ever done and considering I live in West Columbia, SC it was a blessing. Thanks for everything and I'm loving my new Chevy Colorado. More

Do NOT use this place. ERICA FURMAN LIED to us to get the vehicle sold. She said it would be ready in 3 days and it has been a MONTH and nothing!! I have spoke with Logan, ERICA FURMAN LIED to us to get the vehicle sold. She said it would be ready in 3 days and it has been a MONTH and nothing!! I have spoke with Logan, Mike, Don and Wayne in service and they’re all terrible too!! They all give me a different story and will hardly answer the phone or give return calls!! I have had to call from a different number just to get someone to pick up!! More

Our vehicle has been in for service for more than three weeks. A part was on back order but arrived on 3/22/2022. Once the part was received it was stated that it should be ready by Monday 3/28/2022. O weeks. A part was on back order but arrived on 3/22/2022. Once the part was received it was stated that it should be ready by Monday 3/28/2022. On Monday the vehicle was unable to be completed due to short staffing. We have tried multiple times to call to speak to a service advisor or anyone in the service department to get an update. Every time we call it gets disconnected while on hold or we are informed by the staff answering the phones that the service department is "really busy". Prior to part being order I had to physically show up to the service department to get an update on our vehicle status. It is completely unprofessional that we are unable to get through to get information or a status up date about our vehicle or to even have someone return the many phones calls we have made. The complete lack of any communication reflects poorly upon the company as a whole. In the future, outside of services that are prepaid such a the oil change maintenances we have left, we shall not be returning to this dealership for service or for any future purchases. We will also not provide any recommendation for Malcolm Cunningham Chevrolet of Augusta. We have been understanding of the short staff issues as well as the back order status for the part that was needed. It is not unrealistic to expect a small degree of professional service. More

I never heard from the dealership regarding my inquiry. I will not be reaching out to them in the future. will not be reaching out to them in the future. More

Sadly this is a bait and switch operation. Price listed for new Corvette was MSRP $79,725.00. While many of these are selling for more then MSRP, some reputable dealers don't add additional mark up. When c for new Corvette was MSRP $79,725.00. While many of these are selling for more then MSRP, some reputable dealers don't add additional mark up. When calling to see about buying the car, sales rep said price is $20,000.00 more, he even said a lot of dealers only mark up $10,000.00 but they are in a densely populated area so they mark up $20,000.00. The mark up is not the problem, the issue is they don't disclose it, so it waste the buyers time and is a disgusting business practice. Pic attached. More

Just let me say one of worst buying experiences. Salesman was Brian Cosgrove. I negotiated a deal via text and phone calls. Sales manager and Brian on the phone. Hes says bring X amount and your out the door was Brian Cosgrove. I negotiated a deal via text and phone calls. Sales manager and Brian on the phone. Hes says bring X amount and your out the door. I told them I would be up the next day to pick up. Brian messaged me around noon the next day to confirm 430pm appointment. He said they are prepping it and it will be ready to go. This is for a Chevy Bolt. I arrive promptly at 430 car is still on the showroom floor no prep, stickers all over it and only 17 miles worth of charge I live 65 miles away. He gives me several excuses eventually gets it off the show room floor we do a quick test drive then inside finalize. I hand Brian 2 pieces of paper that give me discounts through Costco and GM. Comes back 15 mins later says he didn't get GM paper. I said you only walked 30 ft how could you lose it. Eventually they find it and after 30 mins Brian comes back with the price. 800.00 more than we agreed to. Im not happy. he returns with sales manager 15 minutes later still 80.00 higher than we agreed now its a principle thing. eventually comes back with the agreed on price and we wait. mean while we are assured the vehicle is being prepped and charged. its now 3 hours and Im short on patience. We go back with the finance guy. who by the way is super personable and gets us in a better mood. He asks us what color car we get we say red. Hes embarrassed sales guy wrote up wrong vehicle. He has to redo all the paper work. But he has a good sense of humor and like I said very personable. We get done finally 3 1/2 hours later go out to the car. Its only 1/2 charged greasy fingerprints all over where they pulled of the decals. Floor mats stuck in a bag in the back along with a ton of leaves from a tree. Brian gives my wife the key doesn't go over anything inside the car or operations. See ya. Wow More

2018 silverado in for injectors for 3 months. Incompetent at every level. Never providing updates unless called. In person meeting with general manager didn't improve the situation. Not sure they have the a at every level. Never providing updates unless called. In person meeting with general manager didn't improve the situation. Not sure they have the ability to repair my vehicle. Suggested I start the lemon law process. Unbelievable! More

I never received a call saying that I had a appointment so bad communication I never try to get a car from thrm ever i so bad communication I never try to get a car from thrm ever i More