Malcolm Cunningham Chevrolet Augusta
Augusta, GA
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Terrible service. Myron lied about pricing then refused to answer my calls. Would NOT recommend AT ALL !!!!!!!! Just wanted the money did not care for service. to answer my calls. Would NOT recommend AT ALL !!!!!!!! Just wanted the money did not care for service. More
Dealership has the absolute great sales force. Procedure was easy and they took care aid everything in a profession manner Went extra mile. Top notch was easy and they took care aid everything in a profession manner Went extra mile. Top notch More
Car Buying Experience I knew Deaderick from buy two vehicles from Malcolm Cunningham Chevrolet last year just by talking with him but Deaderick was not our salesperson. Th I knew Deaderick from buy two vehicles from Malcolm Cunningham Chevrolet last year just by talking with him but Deaderick was not our salesperson. This year we traded our 2017 Silverado Truck for a 2020 Silverado Truck. Deaderick did what he did to help my wife and I buy the truck. He was very respectful and presented a 5 Star customer service the whole time. We will look for Deaderick again when we decide to buy another vehicle or recommend him to people who need to buy a car. Even though we did not get the monthly payment we wanted but we bought the truck because we like it and Deaderick was very helpful and honest addressing our concerns. He is the epitome of a salesperson. Ron is a good person. We respect him. However, he asked me couple of times about my other vehicles I have at the house and I provided the information to him such as the VIN number for my two Toyotas because he mentioned discounts for the customer. I do not know what type of discounts I got from providing the VIN number of my other two vehicles because my monthly payment is still the same. Ron, helped the day I came back in to bring the truck to order the part for for the Navigation system and I appreciate his professionalism. He is a good person. Just wanted to know what discounts did the customer get from all those information provided. Thanks. More
Toby was great and Ron was great Jamie was using very vulgar language towards his employees not a good experience but I did buy a car because they were able to slower my interest rates vulgar language towards his employees not a good experience but I did buy a car because they were able to slower my interest rates More
Donna Osborne is a rare Gem that kept me! ! I had an Donna Osborne is a rare Gem that kept me! ! I had an unpleasant experience with a service team member. Once Donna became aware of my issues , she ju Donna Osborne is a rare Gem that kept me! ! I had an unpleasant experience with a service team member. Once Donna became aware of my issues , she jumped right into action and stepped in to pick up the pieces turning my entire experience into one that was nothing short of a miracle and a blessing for me and my family. Donna , her managers and finance manager, went above and beyond including the very understanding and empathetic GM Mr. T , I am enjoying my new blessing and thank you all. More
It was okay Devontae Tardy was amazing. He was honest and upfront although he was very busy that day. However there were to many others relaying information and Devontae Tardy was amazing. He was honest and upfront although he was very busy that day. However there were to many others relaying information and questions I asked the finance team were never answered. Once I got to the part where you review the costs and sign the papers it became a nightmare. They were pushy and borderline disrespectful because I disagreed with the costs and because they never answered my questions about the costs upfront when I asked. Not only that the service fee they charge is outrageous. They charge you over a $1000.00 to service a vehicle that is their responsibility to do so before selling it. Any deals they give you they get it back in the service fee. More
It was my best and smooth experience buying a new car! I really recommend this dealer, not only because of the customer service, but the quality of Chevrolet! really recommend this dealer, not only because of the customer service, but the quality of Chevrolet! More
Great Experience Had been shopping online for a truck for a few months when I found the one I wanted through an add. The folks are wonder and friendly from the initia Had been shopping online for a truck for a few months when I found the one I wanted through an add. The folks are wonder and friendly from the initial contact until the end of the process. The salesman (Mr, McCain) was absolutely outstanding. He went the extra mile to ensure the truck would meet my needs. If your looking for a new car, go see Chris Mccain. More
My salesman helped me to find a truck that my family likes and enjoys. With my trade in however I think they could have done better. They say they gave me $4000 on my trade but they really just added wh likes and enjoys. With my trade in however I think they could have done better. They say they gave me $4000 on my trade but they really just added what my payoff was to the price of the truck. And the finance person tries hard to push the extended warranty. I will see if the warranty was worth it. More
We had pleasant experience at Malcolm Cunningham when we bought our car. All staff we encountered were pleasant and professional. The salesman was very accommodating. bought our car. All staff we encountered were pleasant and professional. The salesman was very accommodating. More