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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,187 Reviews

2,187 Reviews of Mall of Georgia Ford - Service Center

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July 08, 2021

Everyone is friendly and I am satisfied with the work done. I usually leave my car but it is serviced by my return. The dealership is very clean. More

by enfrempong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 09, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 08, 2021

Buying my new 2022 ford ranger tuck through Justin Hopkins was an excellent experience, getting a car serviced through the service department a night mare, More

by jmcmullan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt knuckle
Jul 08, 2021 -

Mall of Georgia Ford responded

Hi jmcmullan, We're sorry to hear about your experience, and would like the opportunity to speak about this with you. At your convenience, please reach out to A. Greene at AGreene@MOGF.com. Thank you!

July 07, 2021

This MOG service center has always been good to me. From my first Ford car a few years back to my current truck. The staff is courteous and helpful More

by TIFFANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 05, 2021

People are kind, efficient and waiting area was clean and comfortable. More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service dept
Jul 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Bev!

July 02, 2021

My Technician Marilyn is excellent. She understood my car car situation and managed it well. She is friendly, explaining was easy. The location of Ford service was good also. The waiting area was clean More

by Ldlord1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn (Service Technician at Mall of Georgia Location)
Jul 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 02, 2021

Everything’ went according to expectations, very professional, and enjoyed the waiting room. More

by jettgunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jul 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

July 01, 2021

Mr. Tony Owens was exceptionally considerate and professional in solving a problem in the repair plan. The Mall of GA Ford: organized, efficient, clean, courteous. More

by agisom46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Owens in repair, maintenance
Jul 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 01, 2021

Service department does great work for us.Had a recent service and as usual it's just a great experience. More

by amandatriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review, Amanda!

June 29, 2021

Great experience. Very professional and friendly. Fixed everything that needed to be fixed in a timely manner. Will definitely be back to get my car serviced again. More

by HHARPER30011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver
Jun 30, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

June 29, 2021

I have had my trucks serviced exclusively by Mall of Georgia Ford for over five years. I am pleased with the service I have received. I can get appointments at my convenience, and I always ask for servi More

by superdutyguy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne White, sales department
Jun 30, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jun 30, 2021 -

superdutyguy responded

Please associate my email with my review and provide to Mall of Georgia Ford. Thanks, Van Hill

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