Mall of Georgia Ford - Service Center

Great service department great service. Alan Greene was very helpful in getting my service started and kept me up to date as to the estimated cost and time to completion. very helpful in getting my service started and kept me up to date as to the estimated cost and time to completion. More

I am disappointed and discouraged about bringing my truck back for any service. Before I brought my truck in for an oil change it was quiet. After the oil change my truck is clicking and clacking, rough idl back for any service. Before I brought my truck in for an oil change it was quiet. After the oil change my truck is clicking and clacking, rough idling. More

Schedule an appointment for check engine light. I told service rep that it should be covered under the extended warranty. She asked if I had the warranty paperwork. I said it should be in the system. S service rep that it should be covered under the extended warranty. She asked if I had the warranty paperwork. I said it should be in the system. Sat there for an hour then she tells me they can’t get to it today. I asked if she checked my warranty she said no. I called Billy Cain Ford in commerce made an appointment and they were awesome, no issues over warranty. I will never deal with Mall of GA Ford and I will advise others not to go there. More

Mall of Georgia Ford is truly an outstanding dealership. I have purchased two vehicles here and definitely will again. The Service Dept is the best. I have purchased two vehicles here and definitely will again. The Service Dept is the best. More

Ms Muir understands my needs and is super and professional. She goes out of her way to please the customer and leaves me feeling good about the Dept . professional. She goes out of her way to please the customer and leaves me feeling good about the Dept . More

Great service, service done before expected, my service advisor has always explained what this visit was for and what will happen on the next visit. advisor has always explained what this visit was for and what will happen on the next visit. More

Good personal interactions and got me out of the dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clear dealership in less time than they stated. Only Negative was that after my complete oil change my washing fluid Light was still coming on so clearly they didn’t fill or top of my fluids. More

Very quick responce and solving a problem on my truck f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. f150 limited edition. I will recommend especially this location to anyone who have had issue with Ford vehicle. More

Would not go to the service center at all. The sales department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apo department was amazing. Rude service when I brought attention to a mistake that they admitted that they made. I asked to speak with a manager who apologized but the problem unfortunately was not fixable and all they could say was sorry.. I’ve been to numerous afore dealers around and the service venter was the worst. I will drive out of my way to go to another Ford Service center. More

Very professional, attentive to the customer, helped me with deciding what I need to for my vehicle. I will only use Yeraliz in the future! with deciding what I need to for my vehicle. I will only use Yeraliz in the future! More