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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,168 Reviews

2,168 Reviews of Mall of Georgia Ford - Service Center

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October 10, 2020

Had phenomenal service and communication while getting my repair. My warranty was honored and my customer service advisor was great. I will bring my car back everytime. More

by RWARD169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven welday
Oct 12, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 02, 2020

Service and Sales with quality and integrity are why I have all of my service and now my purchase with Mall of Georgia Ford! I even service my GMC & VW there More

by scharle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Jones
Oct 05, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 02, 2020

My car needed a recall repair. Brought my car in and the next day it was ready. Didn’t expect it to be ready in less than 24 hrs! Exceptional service. More

by Michael 0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Oct 05, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 30, 2020

Mall of Georgia Ford did an excellent job servicing my 2016 Taurus. Everyone was very pleasant and professional. I highly recommend the Service Department of this dealership! More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 01, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 29, 2020

The team at Mall of Georgia are very professional clean and to the point! I have been to a few Atlanta Ford dealers and this team is truly #1 !! Other dealerships should model them!! Thank you !! More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Sep 30, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 27, 2020

This is my only shop I go to for service.. everything and everyone is great..my service advisor Allan was awesome and dedicated to help More

by REIDY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan,
Sep 30, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

September 25, 2020

I have enjoyed the level of service received by Marilyn for the last three years. Since your sales Mgr did not show up, after an appt was made, I cannot say the same thing about your sales DEPT. More

by Burt Bradley
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Sep 28, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to acknowledge our service department!

September 25, 2020

Very good dealer ship. Will keep going back as long as they keep the good work. Since 2019 I’ve had no complaints with this dealer ship. Done great work More

by HOLMAN3356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn service dept. was great
Sep 28, 2020 -

Mall of Georgia Ford responded

Thank you for your positive review!

September 25, 2020

The Mall of Georgia Ford dealership truly care about your service experience. I'm pleased that management called to resolve the issues. Regards, Tony Reeves More

by tonyreeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 23, 2020

I have been there twice for the sameIssue and no I have been there twice for the same Issue and no solution yet!! From day 1 the brakes make a horrible noise and they fix it for a couple of days and More

by fab_lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 28, 2020 -

Mall of Georgia Ford responded

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

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