Malloy Chevrolet of Charlottesville - Service Center

Always super friendly interactions with the folks in the service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The o service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The only blemish on this service was not being notified of any other additional services if needed - i.e. my rear windshield wiper is really old and falling apart, and there was not a suggestion made to replace it. Otherwise, great service here all around, thank you!! One other thing - I created an online profile account for service here, and I was unable to link my VIN to it, if we can get that fixed somehow. Thanks again! More

Went in to get my Colorado serviced and ended up buying another Colorado from Samantha. another Colorado from Samantha. More

Incredibly bad experience! I arrived on time for my oil change appointment, my Corvette was placed in a vacant bay.. Then it sat while the service tech apparently when out to l I arrived on time for my oil change appointment, my Corvette was placed in a vacant bay.. Then it sat while the service tech apparently when out to lunch. When I made the appointment, I specified “customer waiting”. After about a half hour the service writer came out and told me they did not have the Mobil 1 oil which is recommended for my car, and someone had to be sent out to get it. Then, of course Ihad to wait longer. At least (I hope) I got the proper oil. Finally, the service writer came out to tell me the car was ready, and oh, by the way, said I needed a new set of tires, because cord was showing. My tires had 26000 miles on them and weren’t even worn down to the wear bars. I spent entire 37 year career as GM engineer, and I certainly know how to maintain my tires, and when they require replacement I did not request a tire estimate, nor would I elect to purchase tires from a dealership.. Adding to that, my bill was over $200 with a $40 off coupon! Who’s is outrageous. Based on all of the above It is highly unlikely that I will visit this dealership for service again, much less purchase a car. More

I carry 4/8/2025 to see engine light was on was told fuel sensor bad replaced before I got home light back on now need fuel pump at $1300.00 .I will not recommend a dealership for this mistate. fuel sensor bad replaced before I got home light back on now need fuel pump at $1300.00 .I will not recommend a dealership for this mistate. More

They took my car in without an appt & had it fixed by end of day! of day! More

Brandon is awesome. Super helpful and trustworthy. He communicated clearly and frequently. I definitely recommend working with him! Super helpful and trustworthy. He communicated clearly and frequently. I definitely recommend working with him! More

I got the car back with multiple dirty spots on the headliner that were not there before headliner that were not there before More

Work was very subpar and did not fix issue. Refunded my money and left vehicle messy. Refunded my money and left vehicle messy. More

Service was on time. Staff was pleasant and. attentive. Facility was clean. Service done quickly. Staff was pleasant and. attentive. Facility was clean. Service done quickly. More

The technicians were friendly, professional, and provided excellent customer service. Moreover, they were honest in their recommendations providing what was needed without any up-selling. excellent customer service. Moreover, they were honest in their recommendations providing what was needed without any up-selling. More