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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
137 Reviews
Call Service Center (434) 817-1881

137 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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March 20, 2025

Oil change was performed in a reasonable amount of time without much waiting although they never organized my shuttle home. More

by careersdujour
Recommend Dealer
Yes
Employees Worked With
Matt Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

March 18, 2025

Irving was amazing to work with. Such a nice guy. Definitely coming back for my service needs! More

by Chris Arsali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving
Report | Print
Mar 19, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful feedback! We’re thrilled to hear that Irving made your experience so positive. We look forward to welcoming you back to Malloy Chevrolet of Charlottesville for your service needs! Thank you, Sophal Try, Fixed Operations Director

March 13, 2025

The staff was courteous and communicated clearly. Ford seems to have a lot of recalls, but the service was professional. More

by STARR.CS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 13, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your review! We appreciate your feedback about the courteous staff and clear communication at Malloy Chevrolet of Charlottesville. We understand that recalls can be concerning, but we're glad to hear that you received professional service. We hope to see you again for any future needs! Thank you, Sophal Try, Fixed Operations Director

March 12, 2025

Service was completed promptly and service desk personnel were friendly and well informed, Would use them again More

by ABLAUDERMILCH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Childress
Report | Print
Mar 12, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! We’re thrilled to hear that your service was completed promptly and that our team at Malloy Chevrolet of Charlottesville provided friendly and informed assistance. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

March 11, 2025

Staff responsive and efficient and courteous. Had car in bay at scheduled time, finished in record time More

by HIKERG39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, didn’t get name
Report | Print
Mar 12, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We appreciate your kind words about our staff's responsiveness, efficiency, and courtesy at Malloy Chevrolet of Charlottesville. We're glad to hear that your car was finished in record time. We look forward to seeing you again for your next service! Thank you, Sophal Try, Fixed Operations Director

March 05, 2025

This is the 3rd time You have sent me this survey and each time -I Commend Mark the Service advisor for his outstanding service. What is wrong with the persons collecting this data - More

by RYANROBERTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 08, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your review! We truly appreciate your continued feedback and are delighted to hear about your positive experiences with Mark, our service advisor. Your recognition of his outstanding service means a lot to us at Malloy Chevrolet of Charlottesville. If you have any further concerns or need assistance, please don't hesitate to reach out. We look forward to serving you again! Thank you, Sophal Try, Fixed Operations Director

March 04, 2025

I had a great experience at the dealership! The tech was incredibly helpful, respectful, and considerate throughout the entire process. They took the time to explain everything clearly and ensu More

by JKANELL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Parrish
Report | Print
Mar 06, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at Malloy Chevrolet of Charlottesville. Our team strives to provide helpful and respectful service, and it’s fantastic to know that they addressed your concerns so thoroughly. We look forward to assisting you again in the future! Thank you, Sophal Try, Fixed Operations Director

March 02, 2025

Mark in the service department kept me informed of the repair status by calling frequently while explaining the progress. More

by KBGIOIA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Cooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback! We're glad to hear that Mark in the service department provided you with consistent updates on your repair status. At Malloy Chevrolet of Charlottesville, we strive to keep our customers informed every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director

February 28, 2025

Good service team and facilities. I drive from Nelson Co for service on my truck. More

by MILLER.KILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
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Mar 03, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! We truly appreciate you making the journey from Nelson County to visit us at Malloy Chevrolet of Charlottesville. It's great to hear that you’re satisfied with our service team and facilities. We look forward to assisting you again in the future! Safe travels! Thank you, Sophal Try, Fixed Operations Director

February 27, 2025

Tyler and Collier were the definition of customer service! They both made the experience feel like I was more than just another sale. Tyler found the exact vehicle I wanted and both he and Collier we More

by hroby143
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Collier
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Feb 27, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! We're thrilled to hear that Tyler and Collier provided you with exceptional service at Malloy Chevrolet of Charlottesville. It’s great to know they helped you find the exact vehicle you wanted and made your experience memorable. We appreciate your kind words and hope to see you again soon! Thank you, Sophal Try, Fixed Operations Director

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