Back

Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
136 Reviews

136 Reviews of Malloy Chevrolet of Charlottesville - Service Center

Sort by
February 12, 2025

I am basing my review on a recent service and state inspection on my daughter car. The car was overheating……..Malloy service found nothing wrong with the car. The next day the car was diagnosed with More

by DSBASHLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

February 09, 2025

Everyone was super friendly, stuck to their word, and provided excellent customer service including Chris service manager. More

by RVILLHD0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Sam, Chris
Feb 10, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced friendly service and excellent customer support at Malloy Chevrolet of Charlottesville. Chris and the team appreciate your kind words and it's great to know we could meet your expectations. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director

February 08, 2025

I had 3 different salesman approach me trying to sale me a car. I feel the prices here are higher then I have seen before getting the same services elsewhere. I will only use this dealership if I have to. More

by jeveridge09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
didn't get the names
Feb 10, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

February 08, 2025

The associate in service, Mark, was very responsive and pleasant to deal with. It was a big service on an older vehicle, so we had several interactions. More

by TOTOTHEBIGGUY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Feb 10, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for sharing your experience! We're glad to hear that Mark provided you with responsive and pleasant service during your visits to Malloy Chevrolet of Charlottesville. We value every interaction, especially with our loyal customers and their vehicles. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Thank you, Sophal Try, Fixed Operations Director

January 31, 2025

Helpful. Polite. Kind. Communicative. I had my 1.5 year old with me and dropped my car and it was easy, the waiting room was clean and entertaining, everyone More

by KATEFGUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark? In service dept.
Feb 03, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review, Kate! We're thrilled to hear that you had a positive experience at Malloy Chevrolet of Charlottesville. We strive to create a welcoming environment for all our customers, and we're glad you and your little one felt comfortable during your visit. We appreciate your kind words about our team and facilities. We look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

January 27, 2025

Excellent service! I waited in the customer lounge and the work was completed earlier than expected. More

by MARKUVAMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Jan 28, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your kind words, Mark! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience at Malloy Chevrolet of Charlottesville. Our team always strives to complete work efficiently and to exceed our customers' expectations. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

January 26, 2025

Service time was poor and waited almost 3 hours for an inspection and oil change. More

by MOUNTAINGOATFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 27, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

January 22, 2025

Make sure service looks at your car had to bring mine back a week later after purchasing because of no coolant More

by accabell382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Gage
Jan 23, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent sales experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

January 16, 2025

I received exceptional service from the Malloy Chevrolet team when I took my vehicle to be serviced. I ordered a replacement rear back-up camera for my Buick Envista. They took great care of my vehicle. The More

by DESMONDVARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Loeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naseer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuylar France
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meduri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hayslett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review, Desmond! We’re thrilled to hear that you received exceptional service during your visit to Malloy Chevrolet of Charlottesville. It's great to know that our team took such good care of your vehicle and that the shuttle service made your day easier. We pride ourselves on providing quality care and kind customer service, and we're delighted that it showed. We look forward to seeing you again in the future! Thank you, Sophal Try, Fixed Operations Director

January 16, 2025

Great dealership, bought a used car and they took care of everything I asked. Very professional More

by dcbart72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naseer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collier
Jan 17, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience buying a used car at Malloy Chevrolet of Charlottesville. Our team always strives to provide professional service, and it's wonderful to know that we met your expectations. We look forward to assisting you again in the future! Thank you, Matthew Raymond (434) 817-1881

...
4
...