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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
137 Reviews
Call Service Center (434) 817-1881

137 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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July 31, 2024

Had a great discussion about what service options were needed and felt fully informed about my choices. Service was completed per the estimated time. Will keep on using them. More

by DPAGETBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Aug 01, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had a great discussion about your service options and felt fully informed. It's important to us to provide timely service, and we're glad everything was completed as estimated. We appreciate your loyalty to Malloy Chevrolet of Charlottesville and look forward to assisting you again in the future! Thank you, Sophal Try, Fixed Operations Director

July 25, 2024

Excellent staff and service! Impressive ability to support in an efficient & timely manner. Very friendly! More

by Zach.Miller.96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jul 26, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville and for the stellar 5-star review, Zach! We are thrilled to hear about your positive experience and appreciate your kind words about our staff and service. We look forward to assisting you again in the future. Drive safely and spread the word about our friendly team! Thank you, Sophal Try, Fixed Operations Director

July 23, 2024

Staff was super courteous and pleasant. Understood my concerns and worked to address them concisely. More

by CARSMEDIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy
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Jul 24, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville. We appreciate your feedback and are glad to hear that our staff addressed your concerns with courtesy and efficiency. Your satisfaction is our priority, and we look forward to assisting you again in the future. Thank you, Sophal Try, Fixed Operations Director

July 19, 2024

Every one was very friendly and courteous. Great service and the shop Forman was extremely helpful More

by CCMErock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Loeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naseer Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin?
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Jul 22, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville! We are delighted to hear that you had a great experience with our friendly and courteous team. We appreciate your kind words about our service and shop Foreman. We look forward to welcoming you back and providing assistance in the future. Drive safe! Thank you, Sophal Try, Fixed Operations Director

July 18, 2024

This is my go to location for taking my car for service. It was easy to make an appointment and the service was stellar start to finish. Special thanks to James Tingley, He is amazing. Keep him! More

by CHICAHOTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- James Tingley.
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Jul 18, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville for your car service needs. We appreciate your positive feedback and are thrilled to hear about your stellar experience from start to finish. We're glad to know that making an appointment was easy for you. James is indeed amazing, and we will definitely keep up the great work! We look forward to assisting you again in the future. Thank you, Sophal Try, Fixed Operations Director

July 10, 2024

Gary and the team are always friendly and get the work completed in a timely fashion More

by BBALLARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Loeser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for sharing your experience with Malloy Chevrolet of Charlottesville. We appreciate your kind words about our friendly team and efficient service. Your satisfaction is important to us, and we look forward to assisting you in the future. Drive safely! Thank you, Sophal Try, Fixed Operations Director

July 06, 2024

My first experience with the new dealership, and I was quite pleased with the service and efficiency. More

by WGWILSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 08, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for choosing Malloy Chevrolet of Charlottesville for your first experience! We are thrilled to hear that you were pleased with our service and efficiency. We appreciate your positive feedback and look forward to assisting you again in the future. Thank you, Sophal Try, Fixed Operations Director

July 05, 2024

Good service. Timely response and attention to detail. Thank you for the work and looking into everything! More

by CKMILLER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Vaught
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmalice Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meduri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for the 5-star review! We appreciate your positive feedback and are glad to hear about the great service you received at Malloy Chevrolet of Charlottesville. We always aim to provide timely responses and attention to detail. Please feel free to share your experience with others and visit us again in the future! Thank you, Sophal Try, Fixed Operations Director

July 04, 2024

Jim Price Chevrolet recently was sold to Malloy, who is a predatory Northern Va. chain of dealerships with their Northern Va. pricing. 3% service charge on credit cards, and all kinds of hidden fees. Went in More

by es8m
Recommend Dealer
No
Employees Worked With
Agee Calaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Naseer Ahmad
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

Jul 06, 2024 -

es8m responded

This is a canned email response. You already have my information. You bought it from the previous owner of this Dealership. Really, you have credit card terminals that automatically add 3% to all transactions. This is against the Merchants agreement you have with the CC companies that you accept. You have not posted this anywhere in your business. Your System adds 6 quarts of oil to all car oil changes regardless of what the vehicle takes. That violates the law in Va. These are just predatory business practices that you brought to this area. Your website is just a shell. The two phone numbers on "Main Shop" emails have 2 different area codes for same phone number,. and I can go on. As a very long term Chevrolet/Gm customer I would be interested in knowing whether GM even wants to have you represent the brand. If you want to dispute any part of what I said above please do. I have the facts to justify everything that I have written...

June 21, 2024

Not much service required, but the staff was friendly and courteous. I appreciated the free shuttle service to and from work. More

by KELLYKROESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meduri
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Tingley
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Jun 24, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your positive review, Kelly. We are thrilled to hear that you found our staff at Malloy Chevrolet of Charlottesville to be friendly and courteous. We are glad you enjoyed the convenience of our free shuttle service to and from work. We appreciate your feedback and look forward to serving you again in the future. Take care! Thank you, Sophal Try, Fixed Operations Director

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