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Malloy Ford Charlottesville

Charlottesville, VA

3.1
227 Reviews

2070 Seminole Trail (RT 29)

Charlottesville, VA

22901

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227 Reviews of Malloy Ford Charlottesville

December 18, 2018

Excellent service and salesmanship by Kenneth Benton. I had a unique situation with a trade-in. I was treated extremely fairly. I appreciate all of the help I received from the professionals at this dea More

by newowner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Benton
Jan 31, 2019 -

Malloy Ford Charlottesville responded

We appreciate this 5-star review of your trade-in experience with us! Thank you! - The Malloy Ford Team

November 07, 2018

not bad I'm please with the car. That I got for the ford. And I would buy a car from ford again. If I need one. More

by cab123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Howard
Dec 04, 2018 -

Malloy Ford Charlottesville responded

Thanks for this positive review, cab123. We really appreciate it! - The Malloy Ford Team

November 03, 2018

Great experience The people there are great. We ended up there with our three kids while looking for a new work car for me. Even with my kids running wild they handled More

by 88mstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kuper, D. Reynolds
Nov 05, 2018 -

Malloy Ford Charlottesville responded

We loved having your kids there, 88mstone! Enjoy your new truck! - The Malloy Ford team

November 02, 2018

Great Sales staff were knowledgeable and helpful Very knowledgeable of inventory. Very friendly and easy to talk to, Finance department experience was the More

by Steelydan2212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Miller Great job, Todd Howard
Nov 05, 2018 -

Malloy Ford Charlottesville responded

We look forward to helping you again with your next purchase, Steelydan! If you need anything before then, you know where to find us! - The Malloy Ford Team

November 01, 2018

Service Malloy's service department is the best one I have ever dealt with in my 73 years. Totally outstanding in all respects of the entire operation. Includ More

by RichGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Horn, the two ladies working the service check out desk, and Courtney Sysko.
Nov 05, 2018 -

Malloy Ford Charlottesville responded

Thank you so much, RichGG, for this awesome review of our Service Department! We really appreciate it and you! - The Malloy Ford team

November 01, 2018

Purchase of new F150 Malloy Ford and Daniel did a great job getting me in a new King Ranch F150. Highly recommend them for purchasing any new ford vehicle More

by KingRanch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Bill
Nov 05, 2018 -

Malloy Ford Charlottesville responded

Thank you for recommending us to others who are purchasing a new Ford, KingRanch! We know you and your New Ford F-150 King Ranch ruck will be very happy together! Take care! - The Malloy Ford Team

October 25, 2018

Fast, courtious, and professional! Staff greeted me in a friendly manner right on time and called my cell phone as promised as soon as the service was completed. Great Team at Malloy Fo More

by Cville F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra, Tanya
Oct 30, 2018 -

Malloy Ford Charlottesville responded

We appreciate this positive review of your service experience with us, Cville F150! Take care! - The Malloy Ford Team

August 01, 2018

Great The employees at this dealership exceeded my expectations. They did everything in their power to meet my budget, were kind and reasonable, consistentl More

by lo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 17, 2018 -

Malloy Ford Charlottesville responded

Thank you for this great review of your car buying experience with us, Dan! We're so happy you're excited to drive your new car and look forward to working with you for many years to come! - The Malloy Ford Team

July 23, 2018

Horrible Dealership These “people” will sell you a lemon, act like they have replaced a part, and then the problem reoccurs multiple times and then act like it isn’t thei More

by Cvillewahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
Aug 01, 2018 -

Malloy Ford Charlottesville responded

Hi, Cvillewahoo—we appreciate you sharing your experience with us and are very sorry for any inconvenience it may have caused. We’d like to learn more about what went wrong so we can figure out a way to make this right and improve our processes moving forward. When you have a moment, can you please call me, Courtney Sysko (Service Manager), directly at (434) 977-7960 ext. 4269 to discuss what happened further? Thank you. – Courtney Sysko, SM, Malloy Ford of Charlottesville

July 18, 2018

The worst salesman ever The salesman (Will Cahill) so me a truck on June 8. He didn't process the paperwork to the bank until July 11. My temp plates expired on July 7. I wro More

by Casey1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Cahill, Gene Arlook, Lijam Menghistu
Jul 20, 2018 -

Malloy Ford Charlottesville responded

Hi, Casey—we’re very sorry for any inconvenience this experience has caused you. Thank you for working with us this week to ensure everything is good to go now. If anything else should come up, please call me, Danny Tuggle (General Manager) directly at (703) 595-6225 and I’d be more than happy to assist you further. – Danny Tuggle, GM, Malloy Ford of Charlottesville

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