Malloy Ford Charlottesville

I am a Ford family from 4 hours away. We were on a road trip when our truck had an issue. I rolled on Friday at 4 pm. My first words were I need a hero… and they delivered. They took my truck in and imm trip when our truck had an issue. I rolled on Friday at 4 pm. My first words were I need a hero… and they delivered. They took my truck in and immediately started working on it More

easy appointment process and quick service. everyone was concerned about customer. remind the tire guy to check psi after rotation front and back may be different concerned about customer. remind the tire guy to check psi after rotation front and back may be different More

Called and made a appointment. Dropped off my car. Got a call when it was ready. Picked up with no issues. Every one was nice and service was great! call when it was ready. Picked up with no issues. Every one was nice and service was great! More

We worked with Malloy Ford to purchase an Explorer hybrid remotely. They really went the extra mile for us. Excellent customer service by Andrew and the entire team!! remotely. They really went the extra mile for us. Excellent customer service by Andrew and the entire team!! More

Good place to do business. Attentive, responsive, and high quality work. Good new facilities. Service advisors seem to know their business and get you in and out quickly. high quality work. Good new facilities. Service advisors seem to know their business and get you in and out quickly. More

Good people to work with. Fair deals and professional. Gaites Brown did the sale and was great to work with. George Moses was the finance officer and was also a pleasure to work with. Many thanks! Gaites Brown did the sale and was great to work with. George Moses was the finance officer and was also a pleasure to work with. Many thanks! More

Elliott was great to work with. Super nice and friendly. Kept me informed and answered all my questions. He also was able to get everything covered under warranty. Kept me informed and answered all my questions. He also was able to get everything covered under warranty. More

My initial experience with this dealership back in 2016 purchasing my truck was extremely painful. They were still over on Pantops at the time. Since then I have had two great experiences with their servic purchasing my truck was extremely painful. They were still over on Pantops at the time. Since then I have had two great experiences with their service dept. Took my truck in today for a service and an Active Track warning issue. Vicky was amazing with her service! She took the time to look up all of my warranty options, along with advising me the best way to use my last few visits on my service plan. Along with that, she took care of the master cylinder recall issue for me. I know they were slammed with customers today, but she went the extra mile to help me out. They have come a long way since my first experience, keep up the great work! And thank you Vicky for your incredible service today! More

I was told my car would be ready at a certain time. When I arrived at that time I was told in wasn’t ready I arrived at that time I was told in wasn’t ready More

Since I moved to this area I have had several contacts with Malloy Ford. Their service techs and service writers have always gone above and beyond to accommodate and assist me in anyway possible. Because with Malloy Ford. Their service techs and service writers have always gone above and beyond to accommodate and assist me in anyway possible. Because of my age, I’m probably driving the last car I’ll ever own. However if I were to buy a new car I would definitely go to Malloy Ford. More