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Malloy Ford Charlottesville

Charlottesville, VA

3.1
227 Reviews

2070 Seminole Trail (RT 29)

Charlottesville, VA

22901

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227 Reviews of Malloy Ford Charlottesville

July 15, 2020

A++ service dept. My truck was in need of an oil change and tire rotation, so I scheduled an appointment on Malloy's website which was very easy to use. The truck also More

by stedford1217
Recommend Dealer
Yes
Employees Worked With
Todd, Olivia Thacker
Jul 28, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

June 19, 2020

Eric showed me two vehicles and was very informed and helpful. Great guy to work with, and was very patient with all my questions. I would definitely ask for him if I buy another vehicle from Malloy. More

by camille
Recommend Dealer
Yes
Employees Worked With
Eric Eavey
Jun 29, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Camille! - The Malloy Ford of Charlottesville Team

June 05, 2020

A+ service They do a great job in the service area. They inform the owner of any potential future vehicle issues, but don't push you to have them corrected. More

by lester_berlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lincoln, Ralph Wilson
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Lester! - The Malloy Ford of Charlottesville Team

June 01, 2020

Great service.Good advise. met all my needs.time of service wasn't that long. Will return again for service. Very much please with my experience. Can say enough about the service. More

by William Miller
Recommend Dealer
Yes
Employees Worked With
Todd Wheeler
Jun 17, 2020 -

Malloy Ford Charlottesville responded

Woohoo! Thank you for the 5-stars, William! - The Malloy Ford of Charlottesville Team

May 03, 2020

I was very well treated. My appointment was quickly scheduled. Jennifer Shipp was very efficient in scheduling the work and in keeping me informed while the work was being don More

by rhergler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Shipp, David(Service Manager), Thomas Ballowe(State Inspection), Ralph Wilson(Tech Service)
May 04, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

May 02, 2020

30,000 mile Service for my 2017 F150 The service was easy to schedule and was finished in a timely manner. Everyone involved was very friendly. I will be using this service again More

by jbh4m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Shipp was very helpful and polite on the phone. She followed up numerous times.
May 04, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars! - The Malloy Ford of Charlottesville Team

April 15, 2020

The service provided was prompt and courteous. The wait time was less than expected. A shuttle service was available, but I did not use it. The wait area was clean and spacious. More

by Vincent
Recommend Dealer
Yes
Employees Worked With
Tina Smith, CBC ADS, Ron Green, Olivia Thacker
Apr 16, 2020 -

Malloy Ford Charlottesville responded

Thank you for the 5-stars, Vincent! We appreciate your business and we look forward to assisting you with any future automotive needs you may have. - The Malloy Ford of Charlottesville Team

April 09, 2020

The truck has an issue, not a dealer problem, a Ford problem The truck has been in for fuel system issue 3/4 time, maybe resolved maybe not, Ford Motor issue not a dealer issue, we shall see More

by royalfoundations
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gene Arlook, CBC ADS
Apr 13, 2020 -

Malloy Ford Charlottesville responded

Thank you for the positive review! We are glad we could help you with this issue, and if you have any concerns or questions please give us a call anytime! - The Malloy Ford of Charlottesville Team

March 24, 2020

My 150 While it ended up taking 3 days, Repairs were completed. Service Rep was very helpful. Service Rep was also able to determine a recall item that reduc More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lincoln
Mar 27, 2020 -

Malloy Ford Charlottesville responded

Thank you for your patience, and we appreciate your business! We look forward to helping you with any future automotive needs you may have! - The Malloy Ford of Charlottesville Team

March 10, 2020

Seatbelt restraining dash is still lit and my ford app also says there is a problem. Didn’t get fixed. 😒. Not very happy about that. More

by GLopez.
Recommend Dealer
Yes
Employees Worked With
Ron Green
Mar 27, 2020 -

Malloy Ford Charlottesville responded

Hi - thank you for your feedback. We apologize for any frustration this may have caused you, however we appreciate your positive review! Please let us know if you need anything, and please give us a call at (434) 977-7960, to discuss your review further. Thank you! - The Malloy Ford of Charlottesville Team

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