Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Malloy Ford of Winchester
Winchester, VA
261 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 261 reviews
May 14, 2017
scheduled maintenance i didn't have to wait for long to get appointment for service technicians were courteous and professional overall experience was enjoyable and i will i didn't have to wait for long to get appointment for service technicians were courteous and professional overall experience was enjoyable and i will continue to bring car to malloy for servicing More
by bub1943
Employees Worked With
chuck
April 15, 2017
Buying a 2016 Ford Fiesta We brought our car from Malloy Ford because of salesman Jamahl Michael. We trust him and he has never been anything less than outstanding in each of We brought our car from Malloy Ford because of salesman Jamahl Michael. We trust him and he has never been anything less than outstanding in each of the three car buying experiences we have had with him. He is a great asset to Malloy Ford and we will go to him and Malloy Ford for our next car. Also would like to thank Chanda Feathers and Alice Rohman for their assistance, More
by jc9478
Employees Worked With
Jamahl Michael, Chanda Feathers and Alice Rohman
March 23, 2017
regular maintence and oil change Serviced my Explorer while I waited. Every one very nice and friendly. Always a pleasant experience here at Malloy Ford. always recommend them to anyo Serviced my Explorer while I waited. Every one very nice and friendly. Always a pleasant experience here at Malloy Ford. always recommend them to anyone I know. More
by cltrip
Employees Worked With
service dept. people
March 08, 2017
So happy! I am so happy with my experience here at Malloy Ford of Winchester..... Justin and Tom did awesome work as I was very nervous being a first time buye I am so happy with my experience here at Malloy Ford of Winchester..... Justin and Tom did awesome work as I was very nervous being a first time buyer at a big dealership. These two guys went above and beyond to help me and make me feel comfortable! Thank you, I went out of there with a beauty and I'm very happy!!!! More
by Minter71
Employees Worked With
Justin and Tom
March 03, 2017
Nice Sale, Easy Justin, Shane, Jim and Alice did a great job getting me the truck I needed at the right price. I will be back for another truck when this one wears o Justin, Shane, Jim and Alice did a great job getting me the truck I needed at the right price. I will be back for another truck when this one wears out. This was my second truck I bought from Malloy. More
by Jamie F
Employees Worked With
Justin, Shane, Alice, Jim
February 27, 2017
Charged me unnecessarily. My car stalled and gave me a dash warning. I took it in and ask if there were any recalls due on my car. I was told they would contact me if so. T My car stalled and gave me a dash warning. I took it in and ask if there were any recalls due on my car. I was told they would contact me if so. They charged me $100 for diagnostics and told me my car needed a $950 cooling fan repair. Turns out I did have a recall on a cooling pump which was bad and caused my problem and that was all I needed to have done. I am angry they charged me $100 dollars for the 'diagnostic' but am so glad I didn't let them get me for the $950 unnecessary fan change. I called the service manger to complain and get my $100 back for the diagnosis that was not needed but they wouldn't do anything and wouldn't answer my calls. I have heard bad things about their service from others. I will not ever go back there. More
by unhappy ford owner
Employees Worked With
Service advisor. Service mngr.
January 21, 2017
Easy to work with Dropped by for "the works" lube and tire rotation w/o appt. - they took me right in - only waited for the service for 1 hour 10 minutes, paid and lef Dropped by for "the works" lube and tire rotation w/o appt. - they took me right in - only waited for the service for 1 hour 10 minutes, paid and left. Everyone I interacted with were good. Can't beat the price of the "works" - Kudos More
by Hannon101
Employees Worked With
Don't remember but they were cordial.
November 30, 2016
Your next stop I was completely stressed out about having to buy another car. Chanda and Alice were great with their responses to my emails. I came in and met with J I was completely stressed out about having to buy another car. Chanda and Alice were great with their responses to my emails. I came in and met with JJ Tyson. He was so attentive and really listened to what I wanted. After making my decision on which car to buy, I had the pleasure of negotiating with Patrick Bryant. They really did treat me fairly. And Adam Sees wrapped the deal in the finance office. These guys really work well as a team. I have to say, this was THE BEST car buying experience I've had. THANKS MALLOY FORD!!! More
by Smllwdshe
Employees Worked With
Chanda, Alice, JJ Tyson, Patrick Bryant, Adam Sees
November 16, 2016
Always a pleasant experience at Malloy's The purchase of a 2017 F250 marks the 5th new vehicle from Malloy Ford. Their continued support and overall concern for their customers is what keeps The purchase of a 2017 F250 marks the 5th new vehicle from Malloy Ford. Their continued support and overall concern for their customers is what keeps us coming back. Our salesman, JJ Tyson was easy to work as well as very personable. He and the rest of the sales team provided a smooth and at times entertaining experience. We will continue to purchase our vehicles at Mallo Ford into the foreseeable future. More
by dano310
Employees Worked With
JJ Tyson, Chanda Feathers and Alive Rohman
November 02, 2016
Ford F-150 purchase Great experience in purchasing new truck. Dan Johnson was very helpful and easy to deal with. Tom Ross gave us a quick and enjoyable time with all our Great experience in purchasing new truck. Dan Johnson was very helpful and easy to deal with. Tom Ross gave us a quick and enjoyable time with all our financing needs. Staff was very knowledgeable and welcoming to us as well as our dog. I would highly recommend Malloy Ford for your next vehicle purchase. More
by Mike74
Employees Worked With
Dan Johnson, Tom Ross, and another Dan in sales
