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Malloy Ford of Winchester
Winchester, VA
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 259 reviews
April 27, 2016
Just Right! I have purchased two vehicles from Malloy and each purchase has left me feeling great about this dealership and the employee team. There was never a s I have purchased two vehicles from Malloy and each purchase has left me feeling great about this dealership and the employee team. There was never a sence of pressure, rather, a sence of helpfullness and friendliness pervades from the moment you arrive till the deal is sealed and even beyond. Bargaining was friendly and a sincere effort was made to accomodate the customer. I would gladly recommend this dealership to my family and friends and by that I mean every facette from sales to finance to survice to management. More
by Hatch180
Employees Worked With
Michael Ansbro, Collin Kelly, others who's last names I do not remember but who's first names included Danny, Jeff, Alice, & John.
April 20, 2016
Sales experience Personable,knowledgable and courteous with a fair price.Ther was no haggling or nonsense about the trade in and all the numbers and pricing were figur Personable,knowledgable and courteous with a fair price.Ther was no haggling or nonsense about the trade in and all the numbers and pricing were figured in front of me not in a back office. They also had a good selection of trucks More
by Furniturenow
Employees Worked With
Jeff Wolfe and Angelo Zaccone
March 29, 2016
Had poor customer service in the service department Had issues with service department not fixing my truck or getting back to me. I was told to either come and get it or I would just have to wait. It ha Had issues with service department not fixing my truck or getting back to me. I was told to either come and get it or I would just have to wait. It has only been 8 days and they still don't know what's wrong nor have I been offered a loaner vehicle. Oh yeah my vehicle is under warranty. More
by Jwetzel
Employees Worked With
Dan, Wayde, Collin.
February 11, 2016
Perfectly Satisfied! Our salesman Adam Sees was the best! He was very caring and very patient and helpful with every question we had! Everyone there at Malloy Ford was hel Our salesman Adam Sees was the best! He was very caring and very patient and helpful with every question we had! Everyone there at Malloy Ford was helpful and very kind! I would recommend to all my family and friends to purchase a car from here! I think a 5 star rating is too low for this dealership! I am very well pleased with my new 2016 Ford Focus in fact I love it! More
by crystal1013
Employees Worked With
Adam Sees
January 04, 2016
Outstanding Customer Service I was looking into buying an Expedition last week. I happened to chat with a very nice lady named Alice Rohman. She provided me with information on th I was looking into buying an Expedition last week. I happened to chat with a very nice lady named Alice Rohman. She provided me with information on the vehicles they had available at the time and they so happened to have a 2010 Expedition. Within the same day, I was approved for a loan. Two days later, I met with Mike Ansbro at Malloy Ford who was also extremely helpful. He was patient enough to show me how everything worked. We took the vehicle for a test drive and I fell in love with it so he helped me with the buying process. I got to say that I was very nervous at first, but once Alice came to introduce herself in person, I felt much comfortable because they showed that they cared about me finding the right vehicle that could fit my needs. They even provided us with coffee while we waited for them to do the paperwork. Everything was so much easier than I thought. Within 2 hours of being there, I drove away with my newly purchased vehicle. I would definitely recommend Malloy Ford for their outstanding customer service More
by SandyV
Employees Worked With
Mike Ansbro and Alice Rohman
December 10, 2015
Best salesman ever Bought a new 2016 Ford Escape 4x4 titanium. The salesman JJ Tyson was the best ever. He will go above and beyond to help you. Bought a new 2016 Ford Escape 4x4 titanium. The salesman JJ Tyson was the best ever. He will go above and beyond to help you. More
by Bill B.
Employees Worked With
JJ Tyson
December 02, 2015
Very well satisfied! I am very well satisfied with my vehicle purchase from Malloy Ford of Winchester, Va! The dealership salesman (Adam Sees) could not have been more car I am very well satisfied with my vehicle purchase from Malloy Ford of Winchester, Va! The dealership salesman (Adam Sees) could not have been more caring. Especially with all the questions that I was throwing at him! Also, Alice Rohman was keeping me informed of the purchase procedure via the internet. A well rounded establishment! Give them a try on your next vehicle purchase! Thanks, Ken Thomas More
by maggie2red
Employees Worked With
Alice Rohman, Adam Sees
November 07, 2015
A pleasant experience This is the second glowing review I have sent regarding Malloy Ford. The two individuals we dealt with were:Steve Whittington (our personal sales asso This is the second glowing review I have sent regarding Malloy Ford. The two individuals we dealt with were:Steve Whittington (our personal sales associate) and Tom Ross in Finance. Both men showed professionalism with a heart . we felt the worked diligently to present the best options for us. We would love to meet them again even in a social situation. We are glad you have these two fine men in your employ. Sincerely Gretson Winters and Cyril Barber More
by Idahoans
Employees Worked With
Alice and a nice overseer(can't remember his name).
October 24, 2015
Very professional staff Mike and Jeff were outstanding with customer service. Linda and I will return when we are ready for our next vehicle. Thank you for the attention you Mike and Jeff were outstanding with customer service. Linda and I will return when we are ready for our next vehicle. Thank you for the attention you gave us. More
by sears5555
Employees Worked With
Mike and Jeff
September 16, 2015
Great experience I was looking for a newer Mustang and not really sure where to start i asked around and i heard the same stereotype a lot that the dealerships in the I was looking for a newer Mustang and not really sure where to start i asked around and i heard the same stereotype a lot that the dealerships in the city will give you a better price than local dealers in my area well I decided to check Malloy Ford out instead of traveling 50+ miles to the so called bargain dealerships in the city and to my pleasant surprise I found the car I was looking for after the test drive I started looking at my financing options thru Malloy Ford the sales team really helped me out they got me the payments I wanted and even better they cut my down payment almost in half and the entire time there was absolutely no pressure I was told more than once that if I was not happy with any thing I could back out of the deal at any time of the process well I did get my car a 2013 Mustang and i could not be any happier the reason I think the sales team at Malloy Ford is so great is because they are not a big city dealer where let's face it you the customer do not really matter you are just a drop in the bucket At Malloy Ford of Winchester every sale every customer matters I would highly recommend Malloy Ford More
by mustang owner 2013
Employees Worked With
Mickey, John
