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Malloy Ford of Winchester

Winchester, VA

3.3
261 Reviews
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1911 Valley Ave

Winchester, VA

22601

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Showing 261 reviews

October 11, 2021

I bought my lincoln there...brought it in 4 times in almost four years, outside of my old 89 crown vic before that....service was great then...............service has suffered dramatically now over the More

by creamcheese
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CBC ADS, Bianca Rodriguez
September 23, 2021

Conscientious, very helpful with offering travel back and forth home. They were able to complete additional work the same day. More

by pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
driver especially helpoful
September 15, 2021

Easy to make the appointment & efficient getting the work done. Convenient location & good communication Friendly staff More

by dcmclmd@earthlink.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
September 10, 2021

Everyone was wonderful. They made the process as simple as could be. I felt comfortable making the decision I made, no pressure from anyone. I appreciate everything they helped us with. More

by Carmenmccauley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
September 03, 2021

Had an amazing experience with everyone that helped me. Got a great car that gets me to and from work. They took care of me. Thank you so much malloy ford of winchester More

by Tiffanywilson142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
September 03, 2021

Local mechanic replace a pcm in my FORD EDGE and Ford wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to T More

by tomj
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
August 26, 2021

I had my RV in for service to realign my steering wheel. They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly r More

by alelmules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
August 16, 2021

Always quick to get me in for an oil change and tire rotation, and just as quick at getting me back on the road! Thanks Malloy Ford More

by Pokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
July 19, 2021

I had appt.for oil change on 7/16. Waited over 2 hrs. People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t ch More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane and Ashley
July 07, 2021

Not happy at all with service today and communication. Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the More

by tysrodeomom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett. Unknown female parts person
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