
Malloy Ford of Winchester
Winchester, VA
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James was excellent, he listened to me, quick and clear communication, , he made us feel comfortable, he show us the cars available, excellent costumer service, final price was exactly as negotiated, from communication, , he made us feel comfortable, he show us the cars available, excellent costumer service, final price was exactly as negotiated, from the financier and the manager (five star), I just saw the add on Facebook and I never imagine that it would be so easy, Thanks a lot, Mayelin Del Llano and Family. More
Great. Place to buy a car, they have the friendliest and most polite staff! The service department was great especially Shane the Service Advisor, he is an asset to your dealership! most polite staff! The service department was great especially Shane the Service Advisor, he is an asset to your dealership! More
Great service and communicated very well along the way! My vehicle actually had to stay a little longer because they wanted to do a recall service. Thank you!! My vehicle actually had to stay a little longer because they wanted to do a recall service. Thank you!! More
I have been a customer of Malloy Ford for almost 30 years. I could not imagine going anywhere else to buy my vehicle or to have it serviced. If you are looking for a dealership who truly cares about th years. I could not imagine going anywhere else to buy my vehicle or to have it serviced. If you are looking for a dealership who truly cares about their customers and a service department who is the best in the area...then go to Malloy Ford. You won't be disappointed. D. Unger More
Service writer I spoke with over the phone had just started, had no information and could only make an appt. I arrived on time. One hour later no one had looked at my vehicle. After I asked, they looke started, had no information and could only make an appt. I arrived on time. One hour later no one had looked at my vehicle. After I asked, they looked at it and later told me they needed to do an oil consumption test and I had to bring my truck in every 200 miles. I said no as I live 50 miles away and went to a closer dealership that performed a Ford Service Tech Bulletin update that took care of the issue in one visit. Sales is great at Malloy - my experience with the service dept. was not so great. The people in service are very nice but they fumbled the service issue with my vehicle. More
They were awesome about working with us regarding price negotiations. The finance department did a great job of offering many different products. Very impressed indeed negotiations. The finance department did a great job of offering many different products. Very impressed indeed More