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Malloy Ford of Winchester - Service Center

Winchester, VA

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79 Reviews

79 Reviews of Malloy Ford of Winchester - Service Center

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September 23, 2021

Conscientious, very helpful with offering travel back and forth home. They were able to complete additional work the same day. More

by pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
driver especially helpoful
September 15, 2021

Easy to make the appointment & efficient getting the work done. Convenient location & good communication Friendly staff More

by dcmclmd@earthlink.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
September 03, 2021

Local mechanic replace a pcm in my FORD EDGE and Ford wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to T More

by tomj
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
August 26, 2021

I had my RV in for service to realign my steering wheel. They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly r More

by alelmules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
August 16, 2021

Always quick to get me in for an oil change and tire rotation, and just as quick at getting me back on the road! Thanks Malloy Ford More

by Pokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS, Bianca Rodriguez
July 19, 2021

I had appt.for oil change on 7/16. Waited over 2 hrs. People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t ch More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane and Ashley
July 07, 2021

Not happy at all with service today and communication. Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the More

by tysrodeomom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett. Unknown female parts person
June 24, 2021

Have always had good experiences with the Service department. Good quality service and they honor the timeframes provided during scheduling. I have never been delayed for a service related issue. More

by catherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS
May 26, 2021

Great service and communicated very well along the way! My vehicle actually had to stay a little longer because they wanted to do a recall service. Thank you!! More

by mquintal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CBC ADS
May 12, 2021

I have been a customer of Malloy Ford for almost 30 years. I could not imagine going anywhere else to buy my vehicle or to have it serviced. If you are looking for a dealership who truly cares about th More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
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