Malloy Ford of Winchester - Service Center

Conscientious, very helpful with offering travel back and forth home. They were able to complete additional work the same day. forth home. They were able to complete additional work the same day. More

Easy to make the appointment & efficient getting the work done. Convenient location & good communication Friendly staff done. Convenient location & good communication Friendly staff More

Local mechanic replace a pcm in my FORD EDGE and Ford wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to T wouldn't let them reprogram the new one. They took it to Malloy Ford to reprogram and they couldn't or wouldn't fix it. Mechanic than took car to Ted Britt Ford in Chantilly. 2 Months and $4000 it was fixed. 2016 w/55k miles. Ripoff!!!! More

I had my RV in for service to realign my steering wheel. They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly r They did an excellent job. As always, the staff was both friendly and professional. They even made adjustments for me to meet my schedule. I highly recommend Malloy Ford for your service needs. Darrell Mumford More

Always quick to get me in for an oil change and tire rotation, and just as quick at getting me back on the road! Thanks Malloy Ford rotation, and just as quick at getting me back on the road! Thanks Malloy Ford More

I had appt.for oil change on 7/16. Waited over 2 hrs. People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t ch People came in without appts. and left before me. I went to check on truck and no one knew where it was or made effort to come get me. If I hadn’t checked would have been there until noon. There is a serious problem at this dealership big turnover, etc. and never gets better. More

Not happy at all with service today and communication. Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the Scheduled a recall appt to drop off Mon and pick up Tues. called on Monday to verify parts were in. Spoke to a young girl who looked and said yes the parts are in. Call 2:00 Tuesday to check on progress. Guess what? NO parts available. Still on back order uh what? I borrowed a vehicle and had someone to pick me up then had to go get car and a friend take me again. If I hadn’t called I feel like my car would be sitting there for days. Really bad communication. Service manager should be checking on parts days ahead when people have a scheduled appt. Not a happy customer. More

Have always had good experiences with the Service department. Good quality service and they honor the timeframes provided during scheduling. I have never been delayed for a service related issue. department. Good quality service and they honor the timeframes provided during scheduling. I have never been delayed for a service related issue. More

Great service and communicated very well along the way! My vehicle actually had to stay a little longer because they wanted to do a recall service. Thank you!! My vehicle actually had to stay a little longer because they wanted to do a recall service. Thank you!! More

I have been a customer of Malloy Ford for almost 30 years. I could not imagine going anywhere else to buy my vehicle or to have it serviced. If you are looking for a dealership who truly cares about th years. I could not imagine going anywhere else to buy my vehicle or to have it serviced. If you are looking for a dealership who truly cares about their customers and a service department who is the best in the area...then go to Malloy Ford. You won't be disappointed. D. Unger More