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Malmstrom Suzuki

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2 Lifetime Reviews

555 Sunrise Hwy, West Islip, New York 11795 Directions
Sales: (631) 321-6000

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2 Reviews of Malmstrom Suzuki

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January 04, 2008

"My daughter'suzuki Aerio died one day on the road. It was..."

- suzuki

My daughter'suzuki Aerio died one day on the road. It was towed to Malmstrom Suzuki and she was told there was an engine problem but it weas under warranty. So she left the car. They had it for six weeks claiming that new parts came "rusty" and had to be sent back. There was never any feedback unless we repeatedly called. Finally the service Manager said my daughter should rent a car and Suzuki will reimburse her. She did so. It is now 2 months later and calls to Frank are unanswered or curt and rude with he is working on it. Now there is no answer at all at Malmstrom Susuki. Did they go out of business? They should! and did you notice you can not leave this review if you have an AOL.com email address? what a joke.

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No
Employees Worked With
Frank, Service Mgr
July 14, 2007

"I had an Intermittantly Defective Radio shortly after..."

- Barry45RPM

I had an Intermittantly Defective Radio shortly after delivery, which was replaced no problem. Part took 4 days to arrive, was called immediately for installation. Done very neatly with no visible trim scratches or dirt left behind. Immediate appointments for any service needed. Friendly staff. Reccomended without reservation. Been back for Yearly Emissions/Safety Inspections, tire rotations, and to have a wind noisy sun roof glass panel replaced. Good diagnosis with the sun roof wind noise problem. Right the 1st time.

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Yes
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