Manly Honda - Service Center

Recall This was a recall visit to this dealership. The closer dealership to me is Ukiah....but they have awful service & representatives working there. So, This was a recall visit to this dealership. The closer dealership to me is Ukiah....but they have awful service & representatives working there. So, I had to use Manly...Of course this is just a recall, so they had no choice but to service the car. I did receive nice service & the customer waiting area was comfortable & clean. More

Easy, fast, convenient I have taken my car to manly service for 8 years. I have always felt my needs were taken care of. I have never had a problem with my car and that's be I have taken my car to manly service for 8 years. I have always felt my needs were taken care of. I have never had a problem with my car and that's because of the quality of work that they do. More

Speedy and efficient with friendly service From the moment you pull up to the service area, you are greeted with the friendly staff who direct you where to go and make you feel at home right aw From the moment you pull up to the service area, you are greeted with the friendly staff who direct you where to go and make you feel at home right away. From the really nice guy who vacuums the car when you first get out, to the person signing you in, and to the service rep who fills out your paperwork and is very knowledgeable about what needs to be done---EVERYbody does their job well and the place runs like a well oiled machine. The lobby waiting area is also very comfortable with a large television to watch and the coffee is very good, too! The seating area has spots to plug your phone in to charge, also, which is a nice bonus. More

Great Service! I brought my car in for routine maintenance, and I was really pleased with the service! It turned out there was a recall for a part on my car; Bill to I brought my car in for routine maintenance, and I was really pleased with the service! It turned out there was a recall for a part on my car; Bill took the time to explain the reason for the recall, and he made all of the service options really clear to me. The service was completed before the time it was promised, and I loved being able to communicate via text to find out when my car was ready. When I picked up my car, Bill went over all of the maintenance that was done and reviewed the inspection results with me. He really went above and beyond to provide great service, and my car is still running like new, thanks to the team at Manly Honda! More

easy,efficient,and freindly! I came in with a sound.They discovered it was a manufacture defect, so there was no charge. They lent me a car, so my day wasn't interrupted.Great all I came in with a sound.They discovered it was a manufacture defect, so there was no charge. They lent me a car, so my day wasn't interrupted.Great all the way around! More

Happy Customer Good service with good communication via texting. Estimated completion timing was accurate. Thanks for vacuuming out the car too. Friendly and knowled Good service with good communication via texting. Estimated completion timing was accurate. Thanks for vacuuming out the car too. Friendly and knowledgeable about the service details and results. More

You're in good hands Bill Robertson was recommended to me as the man to contact in yhe Service Dept. I quickly learned why when I brought my car in. I needed a head gask Bill Robertson was recommended to me as the man to contact in yhe Service Dept. I quickly learned why when I brought my car in. I needed a head gasket replaced and Bill took the time to show me what was affected and what action was to be taken. I enjoyed the use of a loaner car for the duration and found my car to be more responsive than when I brought it in. Thanks for everything, Team! More

Great service My CRV was in for routine service and an issue with the front windshield washer. The issue with the washer was quickly identified and repaired. App My CRV was in for routine service and an issue with the front windshield washer. The issue with the washer was quickly identified and repaired. Apparently a small rodent had chewed through the hose leading to the nozzle. Here is where it gets interesting. Within 24 hours the rodent returned and chewed the hose again. A call to Bill Petty set the wheels in motion, and a quickly schedule repair was completed along with some tips to help prevent this problem from occurring again. Thanks Bill Petty! More

Dead Battery Car wouldn't start 2 times over a weekend. Early Monday morning I left a message with my Service Adviser, Bill Robertson, that AAA had started my Hon Car wouldn't start 2 times over a weekend. Early Monday morning I left a message with my Service Adviser, Bill Robertson, that AAA had started my Honda that morning and I was coming in to Servicing, but didn't have an appointment. As I drove into Servicing, Bill came out before I even stopped. He had me leave car running and got started with the diagnosis. I did need a new battery which was quickly installed. Bill explained all about the new battery and the cost, making me feel confident about the choice. Waiting in the new Customer Lounge was a pleasure. I finally relaxed with the fresh hot cookies and vanilla coffee they have for customers. (Great new coffee machine.) Manly Honda and Bill Robertson turned a frustrating dead battery experience into a relaxing one. More

Bill Robertson and Manly Honda great as usual! I continue to come back and service our Hondas at Manly Honda since 2006 in a very large part due to the great service I always get from Bill Robertso I continue to come back and service our Hondas at Manly Honda since 2006 in a very large part due to the great service I always get from Bill Robertson - he always treats me great! Thank you! More