Manly Honda - Service Center

Frustration On March 8th, I had a 2:00 appointment but called ahead and asked if I could bring my car in at noon. I had a friend use her lunch hour to pick me up On March 8th, I had a 2:00 appointment but called ahead and asked if I could bring my car in at noon. I had a friend use her lunch hour to pick me up. I was there a little before noon and stood in front of the work space as you come in the service door. I waited for over 5 minutes before one of the three service men looked up from their paper work and asked how could he help. I said I came to drop off my car and was told I needed to go to another counter. I go to that counter and was told to wait for an available service man. After watching the three men on duty, one helping a customer and two doing paper work, I approached the desk and told the young lady that I have been waiting over ten minutes. Several minutes later I was helped. When I picked my car up, the service person who helped me on Tuesday was off and it took over 10 minutes to find my paper work. I usually take my car in the morning and have never had such poor service. More

replacing axle was giving estimate for rear axle dropped car off was called and told that wrong part was order and had to reschedule appointment Nick told me that th was giving estimate for rear axle dropped car off was called and told that wrong part was order and had to reschedule appointment Nick told me that the parts people didn't read it right but he is the one that gave me the first estimate that was a little upsetting More

Other side of the fence. Having worked in the automotive industry for 40 years, and having been retired for three years, I must say Manly Service exceeded expectations. Everyo Having worked in the automotive industry for 40 years, and having been retired for three years, I must say Manly Service exceeded expectations. Everyone from Mike the greeter, Bill Robertson, my adviser, and everyone else involved, overall a great experience. The facility is first class, comfortable and makes the wait a pleasant experience. Very satisfied. More

Routine LOF I brought my car in for a routine LOF service today to Manly Honda and as always it was a great experience. I was taken care of by Santiago who was f I brought my car in for a routine LOF service today to Manly Honda and as always it was a great experience. I was taken care of by Santiago who was friendly and made sure I was done by noon. More

Great Service rep Dave Ashby is the best service rep I have ever had service my vehicles over the 60 years I have owned automobiles. Manly Honda should be p Service rep Dave Ashby is the best service rep I have ever had service my vehicles over the 60 years I have owned automobiles. Manly Honda should be proud to have him in their employ. More

Always helpful and will give me discounts on items/service. I have had two Honda Elements over the last 12 years. I always take my cars to Honda. They give me excellent service. They are friendly and extremely I have had two Honda Elements over the last 12 years. I always take my cars to Honda. They give me excellent service. They are friendly and extremely helpful. This last time, they matched the price of 4 new tires to TireRack. A few times there have been miscommunications or issues where I have been unhappy with the service. When I bring it directly to their attention, they take care of it immediately and go out of their way to fix the issue. Staff are knowledgeable and efficient. I appreciate Manly Honda so much and would be very sad if I ever had to find another mechanic. More

Great Service, once again! I have to hand it to the guys and gals at Manly Honda, once again they have surpassed our expectations! Thank you to Nick, Jesse, Fern, Luke and the I have to hand it to the guys and gals at Manly Honda, once again they have surpassed our expectations! Thank you to Nick, Jesse, Fern, Luke and the marvelous crew of greeters, technicians and cashiers. Did I mention the coffee is great and the building is beautiful! More

Great service! However, the 2 women that greet you and look up your appt have been anti-social and rude upon every one of my arrivals. That being said, Jess is helpf However, the 2 women that greet you and look up your appt have been anti-social and rude upon every one of my arrivals. That being said, Jess is helpful, knowledgeable and very friendly. Service is fast and accommodating. Ricky, the shuttle driver is fabulous and wants to be in sales there at Manly. I would but a car from him any day off the week! More

Air Bag Module Every body from start to finish were highly professional. Jess-was very knowledgeable and took the time to explain the reason for the repair. New buil Every body from start to finish were highly professional. Jess-was very knowledgeable and took the time to explain the reason for the repair. New building was very nice. Honda has always had the best service reps. I've been a Honda owner since 2004. More

Quick, friendly service Bill was so nice, helpful, and friendly! I think he smiled pretty much the whole time he was helping me, so I left energized and happy! Bill was so nice, helpful, and friendly! I think he smiled pretty much the whole time he was helping me, so I left energized and happy! More