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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

October 07, 2025

Sadly I have watched my Mom get jerked around by the clowns in the "service" department. My Mom was having problems with her Subaru going dead, randomly. I checked the battery terminals and they were More

by Poor Service Department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Vandenburg
Report | Print
Oct 07, 2025 -

Maple Hill Auto Group responded

We're very sorry to hear about your mother's experience and understand your frustration. At Maple Hill Auto Group, we take customer concerns seriously and always aim to provide thorough, transparent service. We'd appreciate the chance to learn more about what happened so we can address it directly. Please reach out to our Service Manager, Jeff Daniels, 269-342-6600, at your earliest convenience and we'll do our best to make things right.

November 01, 2024

The service department is amazing and Sam was able to take care of our issue even though we weren’t customers since we live in IL. I truly appreciate all the help and work they did for us. I would de More

by J Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Nov 18, 2024 -

Maple Hill Auto Group responded

Thank you for the 5 star review. I'm so glad Sam was able to get you in and out in a timely matter.

October 08, 2024

Excellent. They took excellent care of me and my cat. I couldn’t be more satisfied More

by kaljc
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Oct 15, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear we took good care of you and your feline friend.

October 03, 2024

Great working with Seth in finding my desired car and CB and Mike. Xx xx More

by van676700
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Seth Barringer
Report | Print
Oct 15, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I will agree with you, Seth is amazing at finding the perfect vehicle for our customers. We appreciate your business and look forward to assisting you in the future.

October 03, 2024

Great customer service! Work was completed in a timely manner and was contacted as soon as vehicle was complete. More

by TASSELLMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Hannah Seal, Sam Lasher, Brenden Brovont
Report | Print
October 03, 2024

My car was attended to immediately . Wait time was minimal . Staff took me to my car after the work was completed More

by krishan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
Report | Print
October 03, 2024

Seth was very professional and knowledgeable. He took care us very well. After we arranged to purchase a new Audi, He knew I was in meetings and took the initiative to contact my insurance for More

by Ben Herson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Seth Barringer
Report | Print
Oct 15, 2024 -

Maple Hill Auto Group responded

Thank you, Ben, I'm happy to hear you received Seths 5 star service. We truly appreciate your business and look forward to assisting you in the future.

October 03, 2024

Adam Smith provided exceptional service went above and beyond. It was a great experience overall! More

by johnnydrama.mail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom financing, Adam Smith
Report | Print
September 30, 2024

He was Friendly, and kept me informed the whole time I was there waiting, easy check out More

by toni braden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
Report | Print
Oct 01, 2024 -

Maple Hill Auto Group responded

Thank you Toni for the 5 star review. I'm happy Brendan was able to get you in and out in a timely manner.

September 29, 2024

Everyone that I interacted with at MapleHill Audi was helpful & kind. Seth Barringer understood what I was looking for & was persistent with locating it. The sale process was quick & easy! More

by 70CREEVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Seth Barringer
Report | Print
Oct 01, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I'm happy to hear Seth was so helpful and was able to find the right vehicle for you. We appreciate your business and look forward to seeing you again.

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