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Maple Hill Auto Group

Kalamazoo, MI

4.6
4,431 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 4,431 reviews

December 01, 2022

Staff was very friendly, maintenance done promptly and even washed the car. The waiting area is very nice, coffe and snacks available. More

by BHEIN01
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great service, great people, they made the whole process smooth and easy. They are a great company More

by edwdcrvr
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great and friendly service. Very good communication and reminders both before and during the service. Simply a pleasant experience. More

by DYKSTRA.STUART
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Went in for oil/rotation. The work was done promptly and without hassle. Great experience More

by jpseward
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Quick and friendly service, always appreciate the ease of making appointments. Very comfortable waiting area! More

by maddy4
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Great experience with your team! I didnt rate Kevin b/c I dont know who that is. More

by danmallory50
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

I have found informative, friendly and excellent service with Maple Hill!! Darwin, Lauren, Cedric and others are part of a wonderful team!!! More

by MYNELL.MOLSBY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
CEDRIC RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

Good service, with a comfortable waiting area, reasonabley priced service. I will probably use their services again. More

by ETRUITT874
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 24, 2022

This appointment was simply to pickup a new roller shade for my Crosstrek. I waited 40 minutes in the waiting. More

by CATWESTER
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

The staff were helpful, the waiting room was clean and comfortable, and the work was done in a timely fashion. More

by Onyx edition owner
Recommend Dealer
Yes
Employees Worked With
Sorry, didn’t catch her name, but she was very helpful
Nov 29, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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