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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 30, 2021

Clean, professional. friendly, on time, good price, free car wash, More

by THschaberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 30, 2021

I had a wonderful experience with Maple Hill and plan to return for my next vehicle purchase. No high pressure sales, straight forward and honest. It was refreshing. Daisy responded quickly to every ques More

by KHOWARD3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Daisy Cotton, Matt Taylor
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Daisy and Matt in our sales department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 30, 2021

The Maple Hill team is always courteous and positive. They work well together. I know when I bring my car in it will be in good hands. More

by JSCHMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lauren Armbruster
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 30, 2021

Hannah is always super friendly and always remembers me and crucially my car which is nice as I don't have to explain the car's history again and again. More

by tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jul 01, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Hannah in our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 29, 2021

Service department was wonderful. Repairs were quoted accurately & completed on time. They even washed it for me when they were done! More

by BRENDA.LONGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Jun 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

June 29, 2021

We are on our fourth Santa Fe! The service department and especially Steve have always taken good care of us and care of our cars. We wish Steve well and will miss him in the service department. More

by mareeves1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Jun 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Steve. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

June 28, 2021

Maple Hill is an excellent dealer to do business with. They had a vehicle we were interested in and Dennis was very happy to help answer any and all questions we had. He even helped set everything up for More

by RYAN.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Schurman
Jun 28, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dennis. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 26, 2021

Clean, contemporary building. Helpful service "greeters," good mid-points and feedback from service reps. Also, pleasant, informative, low-pressure sales people. Great Subaru cars. More

by BOLYARDMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Jun 29, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 26, 2021

Very professional and nice! The staff is kind and sincere, and the service time is fast, too. Thank you for the great service! More

by JOUCHENCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 28, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 26, 2021

Your staff made the whole car buying process simple and easy. My only complaint is that my new car could have been prepped better. The dash and windshield could have been cleaner. More

by HORIZONSHINE
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Jun 29, 2021 -

Maple Hill Auto Group responded

I am happy to hear that the car buying process went so smoothly. I do apologize that your car was not completely clean when it was delivered. If you reach out to your sales person or to me, I'm sure we can arrange something to get the vehicle cleaned properly. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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