Maple Hill Auto Group

I have been leasing and/or buying cars from Maple Hill Auto Group for over 20 years and the person I have dealt with, for all of that time, has been Phil Lawrence, Needless to say, after my 1st time with Auto Group for over 20 years and the person I have dealt with, for all of that time, has been Phil Lawrence, Needless to say, after my 1st time with Phil, I called my friend Sally Carver, and told her about him and how he was such a great sales guy, not pushing, and always listening to the needs of those purchasing. Sally has also has stayed with Phil because of the CARE he gives to all. He has become like family to Sally and me and we so appreciate everything he has done for us, all of these years. Today he called me to see how I was doing and how I liked my new car, which I leased this past week. It warms my HEART to know, Phil is always there for us as he has been in the past. I am 80 and my pal Sally is 83 - although we surely don't look it -LOL - so now you know how long we have been dealing with Phil Lawrence. Thank you Phil and thank you Maple Hill Auto Group!!! More

every thing was great steve al ways does a very good job and i al ways have a hard time coming up with 25 words and i al ways have a hard time coming up with 25 words More

Took a lot of time to fully diagnose the problem and then the needed part was not readily available. All service staff were gracious and helpful;. the needed part was not readily available. All service staff were gracious and helpful;. More

Excellent service department. Kelsey LeRoy takes care of business professionally. Service was completed in reasonable time. It was nice to provide a loaner etron suv. business professionally. Service was completed in reasonable time. It was nice to provide a loaner etron suv. More

Kelsey was amazing! She was very informative about how things were going with the progress of my vehicle. And when things came up that was out of all of our control, her great customer service skills kick things were going with the progress of my vehicle. And when things came up that was out of all of our control, her great customer service skills kicked in and made my over all experience a great one!..Maplehill is very blessed to have her on the team! *i did notice that my headlight beams that was newly replaced before dropping off now states on my dashboard that I need to replace now! More

This is my fourth vehicle from maple hill Subaru and Mike Z has been helpful each time. There is Little hassle and attention to details. Z has been helpful each time. There is Little hassle and attention to details. More

Bruce Balestri did a wonderful job of making me feel comfortable during the buying process. Unlike other dealerships, I wasn't treated differently because I was a woman. Bruce was upfront with the condi comfortable during the buying process. Unlike other dealerships, I wasn't treated differently because I was a woman. Bruce was upfront with the condition of the vehicle. The dealership didn't charge extra fees to have car detailed or to change the worn brake pad. I'm very pleased with the service I received. More

I like your efficiency in dealing with oil changes and other service requests. Also, nice waiting room. I don't like surveys unless I have a complaint. I can't remember the name of the person who helped other service requests. Also, nice waiting room. I don't like surveys unless I have a complaint. I can't remember the name of the person who helped me, but she was very nice, very helpful More

My sales agent, James DeYoung (2 new car purchases from him now) have always been easy. He asks pertinent questions & offers suggestions. Outstanding communication skills! him now) have always been easy. He asks pertinent questions & offers suggestions. Outstanding communication skills! More

The staff was so wonderful to work with. They made the trade in process and buying a new car extremely easy. This is the fourth car we have bought at Maple Hill Auto and we will continue to come back. trade in process and buying a new car extremely easy. This is the fourth car we have bought at Maple Hill Auto and we will continue to come back. More