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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 22, 2021

Dumpsy made the process of finding the right vehicle for me easy. He showed me all my options, and was so very polite. Would recommend him to anyone looking to upgrade their vehicle" More

by 2012THOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Jeff Daniel, Dempsy Bluman, Tim Born
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsy. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Very nice and friendly staff. The facility is always very clean. They do a good job of servicing my car. And that's all she wrote!! 🙂 More

by KKRUSE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

We were extremely pleased with Hannah, the service coordinator. She was pleasant, efficient and welcoming. We feel confident the service work that was completed on our vehicle by the service specialis More

by RCMEBRUCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Blodgett, Hannah Seal
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Hannah. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Amazing dealership and an absolute pleasure working with Jacob Prieto. We did most of the process online and when I came the process was flawless. More

by SLOTNICK12B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Jacob. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Dempsy Bluman did a great job- very prompt and polite and knowledgeable. Additionally the facility was clean, all of the people were nice. Also Tim Born was great as well. More

by WTODD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dempsy Bluman, Tim Born
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Dempsey and Tim. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

I can only give 4 stars now. The entire sale was done remotely. We only spent 30 minutes at the dealership to pickup our new 2021 Genesis GV80. From a sales perspective it was a good customer experience More

by MICHAELGOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Michael Zinger
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department; but is there something that we could have done to make it a 5 star experience? Let us know if we can be of any assistance. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

A pleasant, clean, well trained staff that makes visits an efficient and positive experience. I have been a customer for many years, I have purchased several vehicles here and had them all serviced here as More

by GearGeeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Andrea Darnell
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

A wonderful first experience working with Nick Hodgson and the Maple Hill dealership in helping me purchase my first Subaru Forester! Always knowledgeable and quick to answer any questions I had. Smooth t More

by SHELBY.H719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Nick. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Great experience working with Phil. Even though it was a little confused with the OTD price initially, but everything was solved pretty well. Good job! More

by YTW1045482993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Phil Lawrence
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Phil. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

May 21, 2021

Our overall experience at Maple Hill was good. Our sales rep was nice and friendly. The vehicle we bought was the first generation of that particular model. Therefore, I felt like it was a little difficul More

by MRS.LEEDST06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto
May 22, 2021 -

Maple Hill Auto Group responded

Thank you for taking time to leave us a review, we really appreciate it. I am happy to hear you had an overall good service here in our sales department with Jacob. I wish we could have provided you with a 5 star experience. If there is anything else we can do to further assist you, please don't hesitate to reach out to us. Amie Freeman Customer Support Specialist afreeman@maplehillauto.com 269-342-6600

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