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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,139 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,139 Reviews of Maple Hill Auto Group

September 29, 2024

Everyone that I interacted with at MapleHill Audi was helpful & kind. Seth Barringer understood what I was looking for & was persistent with locating it. The sale process was quick & easy! More

by 70CREEVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Seth Barringer
Oct 01, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I'm happy to hear Seth was so helpful and was able to find the right vehicle for you. We appreciate your business and look forward to seeing you again.

September 27, 2024

Very through and professional. I liked the video on my car as it’s being serviced showing other items that should be corrected now or in the future. More

by mike@jsindustrial.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
Oct 01, 2024 -

Maple Hill Auto Group responded

Thank you Mike! I'm happy to hear the video was so helpful.

September 27, 2024

Finished work in far less time than expected while I waited. Price for service interval was too high, in my opinion. Billed 4.5 hours labor. In actuality, total time in shop was 2.25. I know this is fla More

by EDSACKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ives Gomes, Technician, Sam Lasher
September 26, 2024

Easy appointment with fast service. Reasonable price to have my tires rotated. Was very efficient. More

by ekrug7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
Oct 01, 2024 -

Maple Hill Auto Group responded

Awesome! I'm glad we were able to get you in and out in a timely manner.

September 24, 2024

Always a great experience. Easy and Seamless. Service was performed in a timely manger. Sam and Brenden were very helpful and thorough. More

by tk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher, Brenden Brovont
September 24, 2024

Took over a week to get in for a oil change which I find a little excessive and I was at dealership for 2 hours which is to long More

by 1959STANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
September 24, 2024

Very professional and courteous. I love that they do a full video of the inspection of your vehicle and share it with you. More

by RICH.KABAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Brenden Brovont
September 24, 2024

The staff were very courteous and polite . There was no wait. My car was immediately taken in . I received a detailed report on the condition of the car . More

by krishan61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
September 24, 2024

The dealership is clean and organized and people are very friendly there. It did take quite a while to get my car repaired though because of malfunctioning equipment apparently More

by MARKGEIB158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Brenden Brovont
September 16, 2024

Friendly service, explained what was going to happen to my A6 and gave his experience with other vehicles with similar problem. Sam did a good job helping me and the technician completed the work successf More

by btmccarthy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Sep 24, 2024 -

Maple Hill Auto Group responded

I'm happy to hear Sam took such good care of you. We appreciate your business and look forward to assisting you in the future.