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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

October 13, 2023

I wish they fixed the problem I had with the new car from the root, but instead, I am still driving with the problem the last 4 years. I guess time to change car! More

by RBICHRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Tassell
Oct 13, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear this was your experience. If you would like to share more info I will look into it. Thank you.

October 13, 2023

Every one was very respectable, helpful and made buying a car less stressful. Michelle always got back to me after asking her questions! Which I had plenty!! More

by Cseichler945
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Michelle Yu
Oct 13, 2023 -

Maple Hill Auto Group responded

Thank you!

October 12, 2023

The young women that greet the customer when I first drove were very pleasant and welcoming. I was offered a ride to an office supply store while I waited helping me keep my work day intact without the More

by maryphilipp51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton, Sadie Pyle
Oct 13, 2023 -

Maple Hill Auto Group responded

Thank you Mary! We appreciate your time and business.

October 11, 2023

Each person that I worked with at Maple Hill was fast, kind, and helpful. I would gladly return for services. More

by JESSIE.KLISZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lauren Armbruster, Sadie Pyle
Oct 11, 2023 -

Maple Hill Auto Group responded

Thank you Jessie, we appreciate you taking the time to give us your review. We look forward to assisting you in the future.

October 10, 2023

Yesterday, I can’t believe they moved my seat. It took me forever to re-adjust back to the way it was, More

by reljal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Oct 10, 2023 -

Maple Hill Auto Group responded

I'm sorry for the inconvenience, we do appreciate the feedback.

October 10, 2023

As always, Maple Hill Service was professional and courteous. It’s always a pleasure when we deal with Maple Hill Service. Highly recommend! More

by BOBDJPHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sam Lasher
Oct 10, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review! We look forward to assisting you in the future.

October 10, 2023

Very friendly and informative. I am so happy the service dept. Was able to fix my issue with my 2016 beetle! She runs so smooth and flowing now. No more sputtering and jumping whe More

by DEBBIEDUSSIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl was awesome!, Hannah Seal
Oct 10, 2023 -

Maple Hill Auto Group responded

Thank you Debbie! Glad to hear all of your questions were answered and your car is running in tip top shape!

October 10, 2023

We have purchased 7 vehicles since 2004 Sales and service is very good thank you More

by rkreeves49065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Oct 10, 2023 -

Maple Hill Auto Group responded

Thank you!!

October 09, 2023

It was easy to make an appointment, the work was completed timely and the staff was friendly. More

by LCOLVIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Oct 09, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review! We really appreciate your business and look forward to assisting you in the future.

October 09, 2023

Great job at keeping me informed and a very nice waiting area with coffee, water and snacks! More

by EMILYPLUGGEDIN
Recommend Dealer
Yes
Employees Worked With
Sadie Pyle
Oct 09, 2023 -

Maple Hill Auto Group responded

Thank you Emily, we appreciate your feedback.

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