
Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
I’m a first time Audi owner and was very pleased with Jon (sales rep) and his assistance in working with me through the exploration and purchase process of my new car. Due to the pandemic, availability of th (sales rep) and his assistance in working with me through the exploration and purchase process of my new car. Due to the pandemic, availability of the Audi Q8 was very limited. I wanted a car with certain features and Jon reviewed the database, found me a car out of state and arranged transport and delivery in a timely fashion. I have had the car for about 3-4 weeks and am very happy with the solid feel and handling of this beautiful automobile. Thank you Jon and Maple Hill Auto Group. More
I couldn’t find anyone to help me check out until I asked salespeople and the receptionist. My speed is not displaying on the center console. Everything else was wonderful. I had stopped in earlier this salespeople and the receptionist. My speed is not displaying on the center console. Everything else was wonderful. I had stopped in earlier this summer because the low pressure light was on. They sent me away saying no problem showed. But two days later I took it somewhere else where they found a large nail. More
I started coming to Maple Hill Auto Group 2 years ago. In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming m In this short time my appointments are often double booked which leaves me wait longer than I should or worse yet listening to my adjuster blaming me for the mix up. More
Hannah was awesome reviewed what needed to be done, explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the explained how long it would take, and insured my car would be clean and ready for me on time. The lounge are was clean, the coffee was fresh, and the wifi while I waited was great. Highly recommend the VW service at Maple Hill. More
Great service, great attitude, the guy I talked to explained everything and answered all my questions happily. Now my car runs better than when I bought it. explained everything and answered all my questions happily. Now my car runs better than when I bought it. More
Excellent customer care. Service was efficient and quick. Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part Lovely people and caring, thank you. Best dealership in Kalamazoo hands down. Buying a car is one part of the journey, the most important other part is the servicing department. Keep up the good work! More
I have always been very pleased with the service at Maple Hill, especially working with Steve. However when I went in the other day needing a new battery, I found there wasn't one in stock. That seems unprof Hill, especially working with Steve. However when I went in the other day needing a new battery, I found there wasn't one in stock. That seems unprofessional to me being I bought my Hundai there. More
This was my first time buying a new car and I was anxious. I didn't need to be. Everyone was helpful, knowledgeable and understanding. Based on prior experience, I didn't consider going to any othe anxious. I didn't need to be. Everyone was helpful, knowledgeable and understanding. Based on prior experience, I didn't consider going to any other dealership. More
Awesome help as always! Prompt service and wonderful staff!! I always know when I call Steve he will find away to help me and to fit it into my schedule!! staff!! I always know when I call Steve he will find away to help me and to fit it into my schedule!! More
Fox Motor Group doesn't need any more of West Michigan's car sales, so I decided to check you guys out. Thanks for the great experience. car sales, so I decided to check you guys out. Thanks for the great experience. More