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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

September 16, 2020

My check engine light was on in my vehicle and I also needed my oil change and tire rotation. They checked everything thoroughly. The wait time was very long but worth it because I received good service More

by MASONKATIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Sep 17, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our service department. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 15, 2020

We had the VIP oil/filter change and tire rotation with the 27 point inspection. As usual, all work was performed well and when promised. More

by LOWELLRINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also worked with Lauren (who we worked with at Denooyer)...she's always awesome to work with., Cassandra Westfall
Sep 15, 2020 -

Maple Hill Auto Group responded

We are always happy to hear about the great experiences our customers have at Maple Hill. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 15, 2020

Customer service provided from (Kelsey Leroy) was at her best and delivered in a positive fashion. Andrea Walker went out of her way to say hello and asked if I was being taken care off More

by DOUGSANTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell, Kelsey LeRoy
Sep 15, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with Kelsey & Andrea in our service department. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 15, 2020

Maple Hill has been our dealership for almost two decades. We have just bought our fourth Santa Fe and have also purchased a Jetta about ten years ago. We keep coming back because of the value and More

by mareeves1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra, Steve Nutt
Sep 16, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with both our sales and service department. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 15, 2020

Dont remember names of service people but all were great Service completed quickly Helped me with my inside functions computer phone maps plug in etc More

by SHARONKLOK1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Justin Cook, Hannah Seal
Sep 15, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our service department. Please let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 14, 2020

They did a fine job. They squeezed me in at the end of the day to get me back on the road. I was on a donut spare. Appreciated! More

by DAVID.MCNABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Kelsey LeRoy
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our service team. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

September 14, 2020

As always, Steve Nutt and his team do a terrific job! As long as Steve is there, I will never go anywhere else for service! More

by BRYAN.FULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We definitely appreciate Steve around here, and we know our customers do, too. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 14, 2020

I appreciated the friendly and professional service interaction with Mr Lopez. Also appreciate the use of a loaner car while my car was in service More

by HLSCOTT1534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear your service went so well and that our staff were able to accommodate you and offer you such exceptional service. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 14, 2020

The salesman was very knowledgeable and friendly. We told him what we wanted and he found it. He presented two purchase options. Very satisfied customer. Thanks Jon! More

by Anita Manley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Kevin Poffenberger
Sep 15, 2020 -

Maple Hill Auto Group responded

We are happy to hear that Jon was able to get you into the perfect vehicle! We look forward to working with you in the future, and if there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

September 12, 2020

Steve and Nick in service are great. We just bought a new car and Nick the dealer was great as well. Friendly staff overall and competitive pricing. More

by ELIZABETHGRANFELDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Nick Hodgson, Misty Figg, Andrea Darnell
Sep 14, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our sales & service teams. Let us know if we can assist in any way in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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