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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

August 03, 2019

Great service Took in the car to check the leaky tyre. They found a screw in the side wall. Unfortunately that cannot be repaired. So new tyre was ordered. I don’t More

by AJOSHI78910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren
Aug 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are glad the technician was able to find the screw in the tire & order a new one. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 03, 2019

Great Everyone was professional and very friendly. Was extremely satisfied. They kept me informed and were timely. I would recommend this service Center. Al More

by KIMBAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Dechnik, Heather Crummel
Aug 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 02, 2019

Restored confidence Very courteous service managers and problem was fixed with reasonable price and time. clean environment and other staff always very friendly. Thank More

by Audi S4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avery , Mike Huffman, Heather Crummel
Aug 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 02, 2019

Great experience easy check in. Every one was friendly Steve as your hole staff. Amie went over the multi-point inspection report in detail. Said passenger plate light needed replace More

by CLAYBSTR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Cassandra Westfall, Amie Freeman
Aug 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear you had such a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 02, 2019

Good place to buy a car from for me This was a good dealership to work with. The salesman I worked with was very polite and not pushy which was greatly appreciated. I ended up with a gre More

by LAUREN.M.CRABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt? From finance... maybe it was mike. , Greg Vinstra, James DeYoung
Aug 06, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had a great car buying experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 01, 2019

Greta service and performance not enough stars Service department greeted me and took care of all my needs with our Subaru Andrea Walker went above and beyond customer service. i will recommend Map More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Andrea Darnell
Aug 02, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review as well as recommendation. We are thrilled to hear you had a great service experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 01, 2019

Customer First Treatment The service center handled everything smoothly and made sure that I understood what they were going to do and how long it was going to take. They wer More

by Art C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Aug 02, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a good service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 31, 2019

Very convenient, comfortable, and efficient Heather in the service department was accommodating, patient, and very easy to work with. Waiting area was quiet and comfortable; wifi equipped, lots More

by IDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
Jul 31, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are happy to hear that you had a great service experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 31, 2019

Great job! Thanks Service was performed on time. All the service people weee great to work with. Every thing was done as expected. It’s also great to know that Dave May More

by PJACK0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Andrea Darnell
Aug 02, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

July 31, 2019

Tire inflation I had a warning message for my tire pressure. I drove in to the service department, without an appointment, and the inspected it immediately. Not only More

by KATHYSCHMIDT323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
Aug 02, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy we could find out what was going on with your tire so that you could get back on the road safely. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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