Maple Hill Auto Group

First time lease I was needing a new car for school and work, and Tim was great in helping me get the perfect one. He answered all of my questions and made sure that I I was needing a new car for school and work, and Tim was great in helping me get the perfect one. He answered all of my questions and made sure that I got exactly what I needed. More

Overall great experience Everyone is pleasant, informative, and hard working to make sure my experience is good. Quick and efficient with my services. Honest and high integrit Everyone is pleasant, informative, and hard working to make sure my experience is good. Quick and efficient with my services. Honest and high integrity. I would recommend this dealership to anyone. More

Great Service I've had a great experience with the service center every time I'm there. Tyler was awesome and Cassandra has always been nothing but professional. I've had a great experience with the service center every time I'm there. Tyler was awesome and Cassandra has always been nothing but professional. More

Had an 8 am appointment and had my car back by 9:30. Great! I always make an appointment and am treated well. I love my Subaru and trust Maplehill. I wish they had fixed my heater when they said it was fixed bu I always make an appointment and am treated well. I love my Subaru and trust Maplehill. I wish they had fixed my heater when they said it was fixed but I'm sure they will address that down the road. Thanks. MP More

Good service, but I was kept informed well during the service call. Everyone was very polite and accommodating. The online appointment schedule system was less than w I was kept informed well during the service call. Everyone was very polite and accommodating. The online appointment schedule system was less than what I have come to expect from Maple Hill Subaru service. The person scheduling asked when I was wanting an appointment...but offered me something completely different; we discussed what I needed, but I had questions. She said she’d connect me to someone to discuss this with. That did not happen and the service call she ended up sending through was incomplete/incorrect. This might be convenient for the dealership, but not for me. It has not been the same since Rick Milbeck left...can you bring him back, please? More

Good but organization could be improved Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the b Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the beginning of my visit, because my wife received two voicemails in which a different dealership customer-service rep from the one who dealt with me reviewed the multi-point inspection. I was waiting at the dealership at the time. So clearly personnel are trying to do a good job. More

Tim is great! Tim was so accommodating throughout the purchase. He made sure we were taken care of with the highest quality of service. Highly recommend Tim Born! Tim was so accommodating throughout the purchase. He made sure we were taken care of with the highest quality of service. Highly recommend Tim Born! More

Always good service I’ve had my vehicle in for service several times and the staff is always friendly and helpful and the work is done in a timely manner. My only complai I’ve had my vehicle in for service several times and the staff is always friendly and helpful and the work is done in a timely manner. My only complaint would be that appointments are booked a ways out if you need more than an oil change. More

Great service Just a note to say, everything went very well. I was early for the appointment and they accommodated me early. Thanks for your service. Michael Mut Just a note to say, everything went very well. I was early for the appointment and they accommodated me early. Thanks for your service. Michael Mutschler More

Improvements noted in the service department. My last 2 service appointments have been much friendlier than previous experiences. I had vowed I would never buy another Subaru based on my service My last 2 service appointments have been much friendlier than previous experiences. I had vowed I would never buy another Subaru based on my service experience, but things seem to be taking a different turn. I was greeted, the work was done timely, I was able to use the shuttle service to get me to and from work, Somebody at Maple Hill is deciding that Customer Service is important...and it is about time. I hope this new attitude in service continues, I like it. More