Maple Hill Auto Group
Kalamazoo, MI
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5,139 Reviews of Maple Hill Auto Group
55K service on Audi Allroad. 55K service completed on my Audi Allroad purchased from this dealer. Appointment made in advance and work completed as promised. Work was done promp 55K service completed on my Audi Allroad purchased from this dealer. Appointment made in advance and work completed as promised. Work was done promptly while I waited with no surprises. Was able to take advantage of Audi service discount during this visit. Clean and comfortable waiting room with free WiFi allowed me to make good use of my time while waiting. More
Our new Volvo and our Overseas Delivery! Tyler has been superb in assisting us with the ordering of our new Volvo V90! His patience with us, answering many, many questions, inviting us to loo Tyler has been superb in assisting us with the ordering of our new Volvo V90! His patience with us, answering many, many questions, inviting us to look into the Volvo Overseas Delivery Program, and today finally making the purchase and final plans. Our trip is one month away and we’re packed and ready to GO! Thanks to Tyler for all of his knowledge and experience in the automotive world and his willingness to share it with us! More
Service Visit I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I had purchased my car directly from Maple Hill. Steve is knowledgeable and explains my options, when they arise, in an easy to follow manner enabling me to make the right decision for my needs at any given time. Not too long ago I had to leave my car for a recall and Steve along with the rest of the Maple Hill team ensured I had a rental that would work for my family. I appreciate the candor and detailed way they assist me with the maintenance needs of my Sonata. More
New Car Delivery I had serviced my previous car at MH, was now purchasing a new vehicle. All Maple Hill employees were extremely courteous and helpful - a seamless an I had serviced my previous car at MH, was now purchasing a new vehicle. All Maple Hill employees were extremely courteous and helpful - a seamless and enjoyable car buying process! More
Engine Replacement Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the o Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the only professionals in the area and Always take good care of my vehicle. More
Why Kzoo Subaru = Love of Customers All of the folks at MapleHill Auto Group are the reason Kzoo Subaru = Love of Customers, but my latest trip proves three of the staff, Cassandra, Rand All of the folks at MapleHill Auto Group are the reason Kzoo Subaru = Love of Customers, but my latest trip proves three of the staff, Cassandra, Randi, and Misty, are especially customer-centered, professional, and personable. Sure I just dropped in for an oil change and explained I had plenty of time, but I got to enjoy some quality me time because the location allowed me to walk, on a lovely day, to my bank and to eat a quick, late lunch before relaxing in the lounge with a cup of Vermont Maple coffee. The service folks explained how well my car was working and prepped it for a trip to NC where I'm enjoying a holiday. Thanks everyone. I'm feeling the love . . . 700 miles away! More
First service Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth ex Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth experience. More
Was Treated Well Jon was positive with helping me find a certified pre owned vehicle. He reccomend me a Volkswagon. The car was well prepped and very clean. I had no Jon was positive with helping me find a certified pre owned vehicle. He reccomend me a Volkswagon. The car was well prepped and very clean. I had no problem finding helpul information that came in the manual. More
Service My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough tim My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough time had been set aside to do the job. Cassandra was very nice and we set up another appointment. I took the car in again and was given a loaner while the work was done. Tyler did a great job keeping me informed how the work was proceeding. Thank you!! I appreciate both of them as I went through this process. More
Great Service! The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was clean, and I enjoy sitting at a table where I can plug in my phone if I need to in an outlet. More























