Maple Hill Auto Group
Kalamazoo, MI
Filter Reviews by Keyword
By Type
5,139 Reviews of Maple Hill Auto Group
Professional staff The service department is very accommodating. They answer all of your questions and are very helpful. We were called in a timely manner with the outco The service department is very accommodating. They answer all of your questions and are very helpful. We were called in a timely manner with the outcome of our car. More
Routine Oil Change I was very pleased with the friendly greeting from Steve and the service I received. I appreciate the thoroughness in checking my vehicle out and wit I was very pleased with the friendly greeting from Steve and the service I received. I appreciate the thoroughness in checking my vehicle out and with the way the technician reported everything to me. More
My experience was great I love the friendlyfriendliness of the staff and this is my favorite dealer in Kalamazoo area. I would recommend to my friends and many others. I love the friendlyfriendliness of the staff and this is my favorite dealer in Kalamazoo area. I would recommend to my friends and many others. More
Routine maintenance visit (18 month) I bought my car at this dealership 18 months ago and have been very satisfied with their customer care and vehicle service. I appreciate their emailed I bought my car at this dealership 18 months ago and have been very satisfied with their customer care and vehicle service. I appreciate their emailed reminders for routine maintenance, and they also emailed me last fall to come in for a complimentary winter preparation checkup... a great idea as the winters here can be a challenge for drivers! More
Great service experience. Called on a Monday morning with a misbehaving Outback knowing that they’d be booked solid all day, which they were. Heather did a little schedule magi Called on a Monday morning with a misbehaving Outback knowing that they’d be booked solid all day, which they were. Heather did a little schedule magic and got me in and out that day and was a delight to work with. Rick Schmitt More
Friendly Maple Hill Auto Group are always friendly and willing to answer questions. Misty went over everything about my car during the oil change and tire rota Maple Hill Auto Group are always friendly and willing to answer questions. Misty went over everything about my car during the oil change and tire rotation. More
None Better! The service department is amazing! They are always so friendly and accommodating, and go over every detail. We have only had oil changes and tire rota The service department is amazing! They are always so friendly and accommodating, and go over every detail. We have only had oil changes and tire rotations, but I have no doubt that this will be the place for any other service our car may need. More
Great Experience! There was a good selection of vehicles on the lot with plenty of opportunity to look at the stock available. There was a no rush test drive where we w There was a good selection of vehicles on the lot with plenty of opportunity to look at the stock available. There was a no rush test drive where we were allowed to drive a vehicle without a chaperone in the back seat. Chad was very knowledgeable and informed on all the aspects of the vehicle. We weren't in a rush to buy a vehicle, however Chad was always available to answer our questions and never pressured us to make a decision. All in all we had a great experience shopping at Maple Hill Auto Group and would recommend them to any one shopping for an Audi. More
Satisfaction Every Time!! All of the people that I encountered were very friendly, they all introduced themselves and were very knowledgeable. I was given a wait time for my s All of the people that I encountered were very friendly, they all introduced themselves and were very knowledgeable. I was given a wait time for my service and it was pretty accurate. Very nice waiting room with free wi-fi, hot and cold beverages, snacks, TV and a kids room with toys and things for them to do. I've been using this dealership for years now and have always been highly satisfied!! More
Excellent service department support MHH has a fantastic service department that keeps you informed as you receive timely service. Steve Nutt is a delight to work with because he is very MHH has a fantastic service department that keeps you informed as you receive timely service. Steve Nutt is a delight to work with because he is very straight-forward, truly customer-oriented and possesses a great sense of humor. This is the first dealership of 8 I have used in the past to provide service that we can count on and enjoy. We have them service two Hyundais which we own. Thank you for great maintenance service. More























