Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,462 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,462 Reviews of Maple Hill Auto Group - Service Center
Sort by
April 25, 2024
Maple Hill VW gives good service for our 2021 ID4. They did a recall, fixed a airbag error and updated our software at no charge. They did a recall, fixed a airbag error and updated our software at no charge. More
by laurajobusch
Verified Customer
Helpful April 25, 2024
Brenden and Hannah very professional and polite. Oil change and Fog light grid part was very quick service. I love the complimentary car wash also. Oil change and Fog light grid part was very quick service. I love the complimentary car wash also. More
by WENDYFRIEND7
April 24, 2024
I am very happy with the service received. Service is always done with a minimum wait time and people are very pleasant to work with. Service is always done with a minimum wait time and people are very pleasant to work with. More
by JANDJSCHULTZ
Employees Worked With
April 18, 2024
Best service I have had from a service department at a car dealership in my life car dealership in my life More
by rummelljason
April 18, 2024
Great service, explained multi-point check through video and provided recommendation of filter, wiper replacement. and provided recommendation of filter, wiper replacement. More
by LD
April 16, 2024
Was as expected quick and efficient. Vehicle was done ahead of expected time. No problems yet with the warranty work. Vehicle was done ahead of expected time. No problems yet with the warranty work. More
by BBOEKELOO
Employees Worked With
April 15, 2024
Great service and very nice waiting area with plenty of snacks, coffee and water to choose from. Also nearby shopping center right by the dealership. snacks, coffee and water to choose from. Also nearby shopping center right by the dealership. More
by MBART345
April 14, 2024
Wait wasn’t too long to complete the oil change and book another appointment for the filter and windshield wiper changes. Was able to drop car off night before and pick up after hours since I was able to pa another appointment for the filter and windshield wiper changes. Was able to drop car off night before and pick up after hours since I was able to pay earlier in the day. The flexibility to do that helped. More
by The Vine
Employees Worked With
April 13, 2024
It was a great experience, could not have been better Sam has always been wonderful. has always been wonderful. More
by AIJAZ.H.TURK
Employees Worked With
April 13, 2024
Hannah is very professional and effective to work with. Excellent communicator. I agree with other comments that the prices seem high. Excellent communicator. I agree with other comments that the prices seem high. More
by rwylan
Employees Worked With
