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Maple Hill Auto Group - Service Center
Kalamazoo, MI
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
1,929 Reviews of Maple Hill Auto Group - Service Center
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February 26, 2021
"Always been treated with respect and very friendly staff..."
- Happy Pappy
Verified CustomerAlways been treated with respect and very friendly staff - great service. I have previously purchase Subaru in the past and will do so in the future.
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Helpful February 25, 2021
"I was challenged a bit making my appointment online, but..."
- SHOPFWILLIAMSI was challenged a bit making my appointment online, but all in all, scheduling was not a problem. The service department completed the oil change in a very short time, and I received a call to tell me about some issues that I need to address with my car. Everyone was very friendly and efficient.
Read MoreFebruary 25, 2021
"Good professional service.Just forgot the car wash other..."
- EJAZI65Good professional service.Just forgot the car wash other than that good experience. Pic and drop was efficent and driver was great. Overall satisfied with the visit.
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February 25, 2021
"Always treated like a VIP when we arrive and until we..."
- EDITHWARD5500Always treated like a VIP when we arrive and until we leave. Thanks to your service manager who notified me immediately after I left my wallet at his desk. Our gratitude to him
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I don’t know his name but know his face
February 24, 2021
"A pleasure as always with this place! 20k performed and..."
- HannahleighA pleasure as always with this place! 20k performed and my car runs great! Love it here! Would not go anywhere else to have my Jetta serviced.
Read MoreFebruary 24, 2021
"My grandson Dan Foster brought my 2014 Subaru out to have..."
- KARENBJORK21My grandson Dan Foster brought my 2014 Subaru out to have the passenger airbag replaced. I was so very pleased of the appearance of my car when it was returned. I carry my dog with me all the time and although it’s impossible to get all the hairs out of the car, Yep certainly looked clean inside and out. Thank you very much
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February 24, 2021
"I had two kids with me and they just made the process so..."
- CARMENRARICKI had two kids with me and they just made the process so easy. They were polite and helpful to me and my kids. Thank you so much!
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February 24, 2021
"Good service overall. Customer service staff was friendly..."
- J ScholtenGood service overall. Customer service staff was friendly and was very prompt in assisting with questions. Good job, keep up the good work Maple Hill!
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February 22, 2021
"I was greatly impressed by the level of pampering I..."
- SURVIVINIT247I was greatly impressed by the level of pampering I received for a key reprograming and key battery replacement. Customer lounge was well stocked and clean. and every single person I encountered were courteous and helpful. Loved driving out a car right out of the carwash. Thank you all.
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