Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.6
1,929 Lifetime Reviews Review Dealership

1,929 Reviews of Maple Hill Auto Group - Service Center

Sort by
February 26, 2021

"Always been treated with respect and very friendly staff..."

- Happy Pappy

Always been treated with respect and very friendly staff - great service. I have previously purchase Subaru in the past and will do so in the future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

"I was challenged a bit making my appointment online, but..."

- SHOPFWILLIAMS

I was challenged a bit making my appointment online, but all in all, scheduling was not a problem. The service department completed the oil change in a very short time, and I received a call to tell me about some issues that I need to address with my car. Everyone was very friendly and efficient.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

"Good professional service.Just forgot the car wash other..."

- EJAZI65

Good professional service.Just forgot the car wash other than that good experience. Pic and drop was efficent and driver was great. Overall satisfied with the visit.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. I know that we have been having some problems with our car wash as of lately. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

"Always treated like a VIP when we arrive and until we..."

- EDITHWARD5500

Always treated like a VIP when we arrive and until we leave. Thanks to your service manager who notified me immediately after I left my wallet at his desk. Our gratitude to him

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but know his face
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 24, 2021

"A pleasure as always with this place! 20k performed and..."

- Hannahleigh

A pleasure as always with this place! 20k performed and my car runs great! Love it here! Would not go anywhere else to have my Jetta serviced.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 24, 2021

"My grandson Dan Foster brought my 2014 Subaru out to have..."

- KARENBJORK21

My grandson Dan Foster brought my 2014 Subaru out to have the passenger airbag replaced. I was so very pleased of the appearance of my car when it was returned. I carry my dog with me all the time and although it’s impossible to get all the hairs out of the car, Yep certainly looked clean inside and out. Thank you very much

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 24, 2021

"I had two kids with me and they just made the process so..."

- CARMENRARICK

I had two kids with me and they just made the process so easy. They were polite and helpful to me and my kids. Thank you so much!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2021 -

Maple Hill Auto Group responded

We're happy to hear that everything we so well during your service. We look forward to working with you in the future, and hope you'll reach out to us if there is ever anything we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 24, 2021

"Good service overall. Customer service staff was friendly..."

- J Scholten

Good service overall. Customer service staff was friendly and was very prompt in assisting with questions. Good job, keep up the good work Maple Hill!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We're happy to hear that you had such a great experience and that our service staff was able to keep you informed on everything going on with your vehicle. If there is ever anything else that we can help you with, please, let us know. Lena Grubb Customer Service Specilaist 269-342-6600 lgrubb@maplehillauto.com

February 23, 2021

"Extremely efficient and friendly. A pleasure to be..."

- janmarie5465

Extremely efficient and friendly. A pleasure to be there. We had an update on our Outback computer was slow so it took awhile waiting room was comfortable.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Che in our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 22, 2021

"I was greatly impressed by the level of pampering I..."

- SURVIVINIT247

I was greatly impressed by the level of pampering I received for a key reprograming and key battery replacement. Customer lounge was well stocked and clean. and every single person I encountered were courteous and helpful. Loved driving out a car right out of the carwash. Thank you all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

1
...
1 - 10 of 1,929 results