
Marchese Chevrolet, Inc.
Fort Montgomery, NY
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Every 4 years we buy 2 new cars at the same time we where a loyal country chevrolet customers in warwick N.Y but about 6 months ago they closed the doors and no longer in business Mitch and Tom worked where a loyal country chevrolet customers in warwick N.Y but about 6 months ago they closed the doors and no longer in business Mitch and Tom worked there. one day i get this call on my cell phone it was Mitch he told me he was going to Marchese Chevrolet as a manager and that Tom will also be going to help sell cars for Mitch to care that much about the brand he sells and remember me i was blown away Marchese Chevrolet is owned by a father and son and they just make you feel like you are the only one no rush no hassle please give these guys a try you wont be disappointed will buy from again and again More
I have to say that Tom, Ian, Chris, Larry, Barbara ...and the rest of the team at Marchese are all way above bar when it comes to Customer service.!!! .. I always feel like I'm visiting that cousin that I h the rest of the team at Marchese are all way above bar when it comes to Customer service.!!! .. I always feel like I'm visiting that cousin that I haven't seen for years, and leave knowing that besides a business transaction, I am leaving a group of friends that feel like Family.... .... I constantly brag about the service that I receive when I go there. I personally know of at least five people that go to Marchese when it comes to periodic, or unscheduled service, or purchasing a vehicle...., as a matter of fact, that Is how I found out about Marchese years ago. To name a few friends and family members that frequent Marchese, Timothy, Nicholas, Rick, Henry, and John. l be going up there just to visit soon. With sincerest regards, Mark Anthony Ferrusi I More
tom was a pleasure to work with after having visited seven dealers in the last two weeks i was getting frustrated by the non urgency of the other salesmen i had encounted tom asked me what i was lookin seven dealers in the last two weeks i was getting frustrated by the non urgency of the other salesmen i had encounted tom asked me what i was looking for and located it in a timley fashion i would definitly send my friends to marchese and ask for tom class act all the way More
Just bought used Silverado from Marchese Chevrolet. My experience could not have been better. The whole process was quick and efficient. Tom Ulbricht was an excellent salesman who made the sale go smooth experience could not have been better. The whole process was quick and efficient. Tom Ulbricht was an excellent salesman who made the sale go smooth and painless. I would definitely buy another vehicle from this dealership and highly reccomend that you deal with Tom. More
I personally visited over 10 dealerships since being stationed in New York in June 2012. I have always been a loyal Chevrolet customer. Tom Ulbrich and the Marchese Chevrolet Team made my new vehicle stationed in New York in June 2012. I have always been a loyal Chevrolet customer. Tom Ulbrich and the Marchese Chevrolet Team made my new vehicle experience an incredible one. I had lost hope after the first 10 dealers I visited since November 2012 for many negative reasons, and I wish I had started at Marchese Chevrolet. The atmosphere was extremely friendly, everyone was courteous and was able to hold a friendly conversation, and I did not feel pressured at any time. In fact, the original vehicle I was looking at was a great deal, but Tom went out of his way to find me a better one, and did not pressure me to buy either one. He consistently reminded me that it is a big decision and he would like for me to take my time and consider all of the factors, but that he would also like to take the extra time to assist me in making the right decision. I did not get the feeling that he was trying to get every cent possible from me. I honestly can say that Marchese Chevrolet is the best dealer I have been to in my 17 years of driving and always being a potential buyer. I have purchased vehicles in Connecticut, Texas, and now New York. This was definitely the best vehicle buying experience I have ever had. I will be sure to recommend Marchese Chevrolet, and specifically Tom Ulbrich, to anyone who is stationed with me at West Point, NY and interested in purchasing a new or used vehicle. More
My husband and I leased the 2014 Equinox LTZ. Tom was more than accomadating in showing us how to use all the gadgets and gizmos that the LTZ came with. We were and are completely satisfied with Tom's h more than accomadating in showing us how to use all the gadgets and gizmos that the LTZ came with. We were and are completely satisfied with Tom's help and our new Equinox. We found Tom very friendly, not pushy and very knowledgable about Chevy vehicles. More
At the beginning of our car search I sorted through a lot of cars on line and based on our own criteria came up with a short list of eighteen cars. To my surprise the two cars that came out on top were both of cars on line and based on our own criteria came up with a short list of eighteen cars. To my surprise the two cars that came out on top were both at Marchese - and we live right across the street from them! I took that as "a sign", also I liked their motto "where friends send friends" so decided to walk over and check them out. I met Tom and in spite of the fact that they are in the midst of reconstruction, I picked up on the small town, country dealership atmosphere which goes down well with me. We were looking for a used, certified, 2010 Malibu with low miles. Tom didn't have one in stock but by the following weekend he had one ready for a test drive with less than 18,000 on the clock. The price was a bit more than we wanted but using our trade-in and a competitive loan rate we were able to work it out. Now that car is sitting in our driveway just 100 yards up the hill from the dealership. Of course being in walking distance, we're well situated to take full advantage of the free servicing for the next 30,000 miles! More
We worked with Ian and Chris during the purchase for our Dodge Avenger. They were a pleasure to work with during the sale. New Sales Manager is very personable. We had a negative experience with the prior Dodge Avenger. They were a pleasure to work with during the sale. New Sales Manager is very personable. We had a negative experience with the prior Sales Manager who was very rude to us and we left. The only reason we came back was because Ian sent several emails to us about the car. My husband and I are pleased that there is a new Sales Manager who is interested in doing business with the customers instead of driving them away. Smart move to change personalities. We will definitely be back to purchase another vehicle in the future since we are a 4 car family. As far as referrals to other potential customers, we would certainly do as our experience was great with Ian and Chris. More
Professional and efficient. Best buying experience in over 40 years of buying cars. What more can be said than that. Go there and get the car you always wanted at a price you can afford. over 40 years of buying cars. What more can be said than that. Go there and get the car you always wanted at a price you can afford. More
I found this dealership to be honest up front and fair in their dealings. They were helpful and courteous. I did not find them to be pushy or overbearing. This dealership is a family run business that stil their dealings. They were helpful and courteous. I did not find them to be pushy or overbearing. This dealership is a family run business that still exists when many Chevy dealers aren't around anymore so they must be doing a few things right. Have to respect that. More