Margate Chrysler Dodge Jeep Ram

Scheduled twice as a supposed VIP treatment. Waited 7 hours, 3.5 hrs two days in a row to be told part had to be ordered but would be in the next day. Two weeks later, I have yet to receive a c Waited 7 hours, 3.5 hrs two days in a row to be told part had to be ordered but would be in the next day. Two weeks later, I have yet to receive a call on the part that was to be in the next day. No status call nor inconvenience call received either. More

Slow and reluctant at check in but didn’t have to wait to long for service to be completed long for service to be completed More

They had the truck I wanted and we got a difficult trade and sale from out of state in one evening, even stayed late to get me out the door with insurance and plates. Tyler was great to work with! and sale from out of state in one evening, even stayed late to get me out the door with insurance and plates. Tyler was great to work with! More

Horrible customer service. Do not buy a car here if you ever have an issue you will be given the run around and get nowhere fast, sat for 45 min without any acknowledgment wha Do not buy a car here if you ever have an issue you will be given the run around and get nowhere fast, sat for 45 min without any acknowledgment whatsoever until had to say something, tried charging for repair when car under warranty, constantly put on hold, no return calls, placed on hold and do not come back multiple times, told different stories every day about when the car will be ready, never experienced this type of customer service at a dealership in my life. More

Was told by Arrigo service advisor that my Jeep Wrangler required replacements of the main battery and of the auxiliary battery. These were not replaced. Service ticket stated these were good, and electri required replacements of the main battery and of the auxiliary battery. These were not replaced. Service ticket stated these were good, and electrical system were operating as supposed to. Next day I had to have Jeep jump started. I had it towed to Joey Accardi who diagnosed that the two batteries were faulty. They were replaced under warranty. No problems since they repaired as Arrigo had stated. You caused me a lot of problems. You have lost my business. More

Couldn’t get them to anyone on the phone at one point to see what the issue was with my vehicle. Promised me one thing and did the complete opposite. I had to call to see what the status was of my vehicle. see what the issue was with my vehicle. Promised me one thing and did the complete opposite. I had to call to see what the status was of my vehicle. No one from the dealership was going to call me. Would not recommend! More

Amazing people, the whole process was on point and fast there is not a better team that I would like to work with. there is not a better team that I would like to work with. More

Our sales rep Richard was great! he helped us above and beyond, even though the process took much longer than what we wanted the process was still seem less! he helped us above and beyond, even though the process took much longer than what we wanted the process was still seem less! More

Clean, Organize, and fast. They’re good at what they do, and treat there customers cars like if it were their own. They’re good at what they do, and treat there customers cars like if it were their own. More

Terrible service, unprofessional and very upset with the customer service there. They did not fix my car properly customer service there. They did not fix my car properly More