Margate Chrysler Dodge Jeep Ram

Customer service was first rate. Representative (Ufredo Zapata) was friendly, knowledgeable and efficient. Waiting time was minimal. Mechanics worked very hard but, sadly to no avai Representative (Ufredo Zapata) was friendly, knowledgeable and efficient. Waiting time was minimal. Mechanics worked very hard but, sadly to no avail. I got my car back in a timely fashion. We're now waiting for a part. More

Prompt greeting and instructions from the valet upon arrival. Inside the office the service advisors are slow to service existing customers and acknowledge the presence of new ones. arrival. Inside the office the service advisors are slow to service existing customers and acknowledge the presence of new ones. More

My current and past experience with this dealership has always been positive. They are courteous professional and prompt in the delivery of whatever service is required. I will continue to have my car serv always been positive. They are courteous professional and prompt in the delivery of whatever service is required. I will continue to have my car serviced at Arrigo and share this experience with family and friends. More

Brian in service really helped me. Wasn’t looking for money so that let me know he is really loyal to his clients. Even though I looked at a few cars and was not ready to buy, I was ab Wasn’t looking for money so that let me know he is really loyal to his clients. Even though I looked at a few cars and was not ready to buy, I was able to go on and do a credit check and was told to return on payday. Great people work here More

Richard was great! Very helpful and easy to work with. Will recomend him again for sure. Very helpful and easy to work with. Will recomend him again for sure. More

Excellent service! Great attention and very accommodating to my own needs and possibilities. Will definitely recommend! Great attention and very accommodating to my own needs and possibilities. Will definitely recommend! More

Service department was very accommodating and was able to locate the origin of my car issue promptly. They were able to give me a time frame to colorectal the issue on my best schedule possible! Will defi locate the origin of my car issue promptly. They were able to give me a time frame to colorectal the issue on my best schedule possible! Will definitely recommend! More

2nd time I had to bring the Jeep in. Something with electronics/regulators was going on. It was time consuming to figure out. Brian was great. Kept me informed and up to date and coordin Something with electronics/regulators was going on. It was time consuming to figure out. Brian was great. Kept me informed and up to date and coordinated my rental and extensions without delay. More

My service representative was terrible. I even called and talked to Jo the service manager. I even called and talked to Jo the service manager. More

I came there to get the four-wheel-drive in my jeep fixed. I was not informed I had to put $150 down for the rental car so that ended up being a huge hassle because I didn’t have that much money in my fixed. I was not informed I had to put $150 down for the rental car so that ended up being a huge hassle because I didn’t have that much money in my account at the time and was not prepared for it which was very upsetting. On top of that Nothing else went right the issue was never fixed and I’m going to have to take it back to a dealership and get it fixed so I wasted two days of my time because you guys did not fix the problem even though the tech that rode with me accurately diagnosed the issue in the parking lot they then did not have him work on the vehicle and they said it only needed some kind of software update which they did and it didn’t fix the issue at all. This is the second survey I have done stating this and no one ever contacted us. I will be finding a different jeep dealership to go to to have it fixed. I would never recommend this dealership to anyone!! More