Margate Chrysler Dodge Jeep Ram

Bought a CPO Ram 1500 ecodiesel, open recalls not fixed prior to sale and had to waste a half day waiting on repairs the next day. When I arrived to get my new vehicle, vehicle was not fueled nor detailed prior to sale and had to waste a half day waiting on repairs the next day. When I arrived to get my new vehicle, vehicle was not fueled nor detailed an I had to wait an additional hour. After signing over my trade I go out and the truck won't start. Try again it cranked for another 30 sec or so and finally turned over. UNACCEPTABLE! Especially for a vehicle that was just in their shop for rrpairs. After an additional hour of back and forth and then asking to speak with Manager, Dan, the said they have to take it back into the shop with no estimate of how long it will take to fix the vehicle. NO OFFERS OF ANYTHING FOR MY INCONVENIENCE. Im now waiting on a rental from enterprise. More of my time wasted... "Arrigo advantage" is a ripoff all around but I wanted this truck. Did not recieve the car care products, door edge guards charged in the package were not replaced. No edge guards on rear doors, headlights had bug splatter on them, and paint protector was applied over dirty surface with leaves I the wheel wheel. What does arrigo do again for this large "fee"? The dealer surely made money on a trade and a sale from me... poor value... poor service... poor attention to detail.. This will be the first and last time I purchase from any Arrigo dealer. Update: 3 days after purchasing vehicle, and the service department just started working on the Truck, despite being told that it was complete by the service advisor. I was told 3 days ago someone put gasoline in the diesel tank (the only one who gueld the vehicle was the salesman prior to delivery). Salesman told me today that I cannot cancel the purchase, tbey will not refund my cash,, and return the vehicle I traded in... SALES MAN VERY DISMISSIVE AND HUNG UP ON ME. Management at the dealership, and the Morgan Auto group has failed to return calls or emails regarding situation. Bottom line I purchased a CPO vehicle that was damaged by a representative at the dealership prior to delivery and have not recieved the vehicle that they took my money for. More

Not top notch communication within departments to customer. Say one thing and do another. Was not timely service and newly bought used vehicle. And could not provide basic expected customer service. customer. Say one thing and do another. Was not timely service and newly bought used vehicle. And could not provide basic expected customer service. More

It was a very good experience and KC the car sales guy very professional and friendly and I would recommend him to people I know to buy a car from KC very professional and friendly and I would recommend him to people I know to buy a car from KC More

My experience was good and professional. My service agent Johnathan Harraera was great as usual. The service department is well run. My vehicle was fixed well. Johnathan Harraera was great as usual. The service department is well run. My vehicle was fixed well. More

Fred and John were very helpful and made the buying process quick and easy. I enjoyed working with them and will possibly be buying another car from them in the future. process quick and easy. I enjoyed working with them and will possibly be buying another car from them in the future. More

No appointment and fixed the same day as promised. The service advisor kept me updated. It was an unexpected can issue that worked out great. service advisor kept me updated. It was an unexpected can issue that worked out great. More

If I could give it -5 stars I would.Communication is horrible, service writer what is the absolute worst. Misdiagnosis costing me thousands. Stay away. horrible, service writer what is the absolute worst. Misdiagnosis costing me thousands. Stay away. More

Hot rod heather was great. Advise us what was needed for our long trip up North. Service was clean. We loved the video we received from the service technician working on the Jeep our long trip up North. Service was clean. We loved the video we received from the service technician working on the Jeep More

I had a great experience with Jophet and Gerald. They were attentive and listened to my needs. Fantastic experience and a very smooth car buying affair. were attentive and listened to my needs. Fantastic experience and a very smooth car buying affair. More

Friendly and professional. Johnathan was very helpful. I will seek him out in the future. He did not charge for labor to replace my wipers, which I thought was very nice of him to do. will seek him out in the future. He did not charge for labor to replace my wipers, which I thought was very nice of him to do. More