Margate Chrysler Dodge Jeep Ram

Called Sat moring because my JeepCompass wouldnt start - Called the service dept, 7 total times, left 3 messages about not being able to get moblile assistance- Was assured ( whem I calles and talked to s Called the service dept, 7 total times, left 3 messages about not being able to get moblile assistance- Was assured ( whem I calles and talked to someone in service appts, someone will call me back ) Well , waites to 150 pm to call a tow truck for a jump, to drove it to the dealership- Was told, I missed the loaner rental place by 15 mins because they closed at 2 - Did get a lyft ride home ( great 2nd option ) but been calling all morning, another 3 meaaages , to check the status of my car with no call backs and straight to voicemail- This will influence my wife and i new car purchase when out leases are up next Feb - @SITTINGATHOMEANDWAITINFFORACALL More

No-pressure, didn't feel rushedFinal price was exactly No-pressure, didn't feel rushed Final price was exactly as negotiated (no last-minute surprises) Luis Gaitan very profesional and polite he went a No-pressure, didn't feel rushed Final price was exactly as negotiated (no last-minute surprises) Luis Gaitan very profesional and polite he went above & beyond. More

They were exceptionally great I love the service customer service at its best they attend to the customers promptly I would recommend anyone to pay their a visit service at its best they attend to the customers promptly I would recommend anyone to pay their a visit More

Had my car for just under 40 days . And was told numerous time by Garrett that the lower controls arms were replaced and the fact was they weren't . I also brought it for a squealing sounds and it's still th time by Garrett that the lower controls arms were replaced and the fact was they weren't . I also brought it for a squealing sounds and it's still there. . I then call into the dealership to inform them that in fact my control arms are still the original one and I get some line "oh yeah we had to order them and we will call you" yeah like the many times I was told we will call you back with an update on your car and that never happened. So inconclusion my car stills make the noise I brought it in for ,my control arms are still not replaced,I had to reattach the lower plastic shield on my car myself since it was in the trunk with the 4 10mm bolts, the car smelled like fuel when I got into it, and the list goes on and on. The control arms are the same for multiple years of challengers and I am betting either I never get a call or maybe in a few months I might. More

Andrew was great. and very helpful. Overall it was a good experience. Would recommend. I am happy with the car, so thank you again. Best wishes. experience. Would recommend. I am happy with the car, so thank you again. Best wishes. More

The customer service was great and low pressure. Rony Kebe was so knowledgeable and helped guide us through every step of the way. We love our new Jeep! Kebe was so knowledgeable and helped guide us through every step of the way. We love our new Jeep! More

This place sucks, bought a car and they gave me a problem. I took it to service the days after and service keep my car for 10 days, 10 days that every time that I called they put me on hold for a hou problem. I took it to service the days after and service keep my car for 10 days, 10 days that every time that I called they put me on hold for a hour or transfer me and transfer me and hung up plus no answers, i am talking about 10 Times that I was calling per day per 10 day. Not professional at all. I has to go there to take my car and they just gave me the keys, not information that what they did to my car. The air conditioner is not working and that’s why I took over and it still the same, I went today and they guy was “your car will be here for another week “ and not thank you I am not going to pay $400 per month to left my car and service with not rental cars and the same problems. More

I purchased a pre-owned 2018 Jeep Grand Cherokee. Great experience working with Josh Saul - he's excellent. I highly recommend him and the Arrigo team along with Scott Washington in finance. experience working with Josh Saul - he's excellent. I highly recommend him and the Arrigo team along with Scott Washington in finance. More

Stay away from the service department it’s the worst ever. It’s starting with department department manager. He doesn’t care about his customers he’ll say whatever he needs to say to get his customers o ever. It’s starting with department department manager. He doesn’t care about his customers he’ll say whatever he needs to say to get his customers office back. He can’t be trusted you lie to you straight to your face. He feels like he’s above all. Then you have technicians that shouldn’t be touching vehicles because they messed them up. There’s only a few good people there and they see what’s going on, but they don’t last very long and quit because they can’t tolerate the xxxxty people running the show there. Aside from that the only good service I had was from sale department (Samuel Williams ) and from service department (Brandon Payne) More

Friendly salesman. Helped get me into a car that was right for me. Finance lady was very thorough and helpful. I love my car too! right for me. Finance lady was very thorough and helpful. I love my car too! More