Margate Chrysler Dodge Jeep Ram

Had an 8:30 apt for oil change and alignment a recall on software was there till 1:45 Brian was very rude never came out to let me know my delay and told me he was busy very poor service like I had nothing software was there till 1:45 Brian was very rude never came out to let me know my delay and told me he was busy very poor service like I had nothing better to do with my day very disapointed More

It’s a great place to have your car service the staff is very pleasant and helpful. And the work on your car is done in a timely manner. very pleasant and helpful. And the work on your car is done in a timely manner. More

Jonathan in the service department was truly great. My car took about six weeks to be repaired but he called often and kept me informed. car took about six weeks to be repaired but he called often and kept me informed. More

Very very happy how we were treated and Accommodated I have never been so happy in purchasing a car our sales person is so helpful have never been so happy in purchasing a car our sales person is so helpful More

Would give no starts if possible. Service reps were rude and often confused. Waited 2 hours - nothing happened and reps didn't know where car was. When Director interceded when I complained, still waited 1 and often confused. Waited 2 hours - nothing happened and reps didn't know where car was. When Director interceded when I complained, still waited 1 hour and then another 1/2 hour after car was finished to process paperwork. Then when went to pay - waited again for clerk to return. Nearly 4 hours for an oil change. Parting words from service rep was "It's too bad you chose to come here." Customer Service and Friendliness get 0 stars. More

About one month ago, I brought in my Jeep Grand Cherokee and a list of service items. Some issues were addressed and I was also informed that I needed a new "radio" and they were on backorder. After waiti and a list of service items. Some issues were addressed and I was also informed that I needed a new "radio" and they were on backorder. After waiting approximately one month for the part to arrive, I was called and I brought my Jeep Grand Cherokee in the next day. I waited for the "radio" to be replaced. Within 2 days, I noted that I had the same exact issues of which some are safety related. Nobody takes the time to properly diagnosis issues. I so very much regret being the owner of two Jeeps at the same time. More

Awful communication and then to threaten us with putting a lien on a pay off because Scott and Ash have poor communication and threaten my sister when Scott does return the calls I will contact the BBB and a lien on a pay off because Scott and Ash have poor communication and threaten my sister when Scott does return the calls I will contact the BBB and post on all social media More

my car was to be fixed in margate, the service was not good, some of the problems persisted, they damaged the car and refused to fix it! I made a list of all the problems they had in the car, when I went good, some of the problems persisted, they damaged the car and refused to fix it! I made a list of all the problems they had in the car, when I went to fetch for the first time 80% of the problems were not solved, we left the car to check, I went to fetch 20% of the unresolved problems again! it was 45 days with a car at the dealership! I removed the car without repair and totally dissatisfied! More

Truck was in the shop for a couple days shy of a month and I received zero calls on the status of the truck. I had to initiate ALL contact and was continuously told they were trying to find why the air su and I received zero calls on the status of the truck. I had to initiate ALL contact and was continuously told they were trying to find why the air suspension wasn't working as they couldn't figure it out. More

Lou and Fred are the best in the business. They will go out of their way to get the customer in their dream car. The customer service throughout the process was timeless. I could confidently say I didn't m out of their way to get the customer in their dream car. The customer service throughout the process was timeless. I could confidently say I didn't mind going to the car dealership. More