Margate Chrysler Dodge Jeep Ram - Service Center

First visit. Only had an oil change, so can’t really comment about technicians. However, valet and service agents need hospitality training. The taller valet just Only had an oil change, so can’t really comment about technicians. However, valet and service agents need hospitality training. The taller valet just talks on his phone instead of acknowledging customers. The shorter valet was friendly. Service agents are worse. I entered the service area and none of 4 agents acknowledged me in any way. I just stood there. Finally I felt like I interrupted Ufredo because I was standing in front of him for a while without him even looking up. He didn’t even have a customer. He is positioned directly in front of the service door. He does not offer a greeting or feeling that I’m going to be taken care of. No genuine thank you for coming to Arrigo upon departure. I’m a first time customer wondering if I will return. More

I was not acknowledged for quite a while first of all. I pulled up and sat there for a while there is usually someone that greets you that’s fine so I went in by the counter there were 5 guys behind the c I pulled up and sat there for a while there is usually someone that greets you that’s fine so I went in by the counter there were 5 guys behind the counter all talking some busy working some not really finally the younger kid that was new asked if I was helped I said no and he checked me in for a free oil change I had coming and said I get a 5 point inspection and it will take about an hour to hour and a half. I told him I would be waiting in the lobby. So about 2 hours go by and nothing I see him walk by a few times and he sees me. So half hour more I go up to the counter and ask if my car is done. He looks it up oh yeah I called u and left u a message, it was only like 15 minutes ago. I said that’s fine. Just give me the car. He said he couldn’t do that his keys were on his desk. More

I have always been happy with the service provided by ARRIGO through Brian Crystall, the service advisor I make a point of working with. He always gets the job done right the first time. ARRIGO through Brian Crystall, the service advisor I make a point of working with. He always gets the job done right the first time. More

Greeted right away. Service personnel listened to my problem and understood my issue. They were able to solve my problem in a timely fashion. Service personnel listened to my problem and understood my issue. They were able to solve my problem in a timely fashion. More

From service advisor to the staff who get your car. First rate fast service and knowledgable First rate fast service and knowledgable More

Good but only too much time to oil change maybe will be better with appointment better with appointment More

The service dept did a great good. I recieved a call from them and stated my vehicle needed servicing and the dept promptly scheduled the appointment right a way. my vehicle was in an I recieved a call from them and stated my vehicle needed servicing and the dept promptly scheduled the appointment right a way. my vehicle was in and out in 4 hours. Great job... More

Had my truck in repaired it under the warranty and it was ready same day. ready same day. More

Long wait time. Average quality. Poor customer service. Many employees up front doing very little Average quality. Poor customer service. Many employees up front doing very little More

I always have a fast and great experience while getting my car serviced at Arrigo of Margate my car serviced at Arrigo of Margate More