Margate Chrysler Dodge Jeep Ram - Service Center
Margate, FL
2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center
Problem with Android Auto App and Maps navigation. Navigation disconects intermittently and frequently leaving me without navigation. Often get the dreaded "black box" telling me there is a problem Navigation disconects intermittently and frequently leaving me without navigation. Often get the dreaded "black box" telling me there is a problem with UConnect and to see a authorized dealer. Problem not fixed even though the technician worked very hard to solve my problem. He really did try to make things right but this is a problem not encountered before. Google is having problems with the Android Auto app universally. My problem was not solved. More
Had an oil change appointment for 2020 Challenger. I walked in to the service reception area and waited several minutes to be acknowledged. Waited even longer to be seen by a service adviser. I waited I walked in to the service reception area and waited several minutes to be acknowledged. Waited even longer to be seen by a service adviser. I waited at the dealership while the oil change and tire rotation were being done, that was approximately 2 hours. When I got the car back, the driver’s seat was all the way back and the radio was set to a station I would not listen to myself. An obnoxious song was playing loudly. More
I originally had my car in for service 12/21 Michael Berger was quite accommodating and made my car drivable but the service tech never made any notes about what the problem was and what parts might be Berger was quite accommodating and made my car drivable but the service tech never made any notes about what the problem was and what parts might be required to fix the problem It wasn’t until David Denison suggested I bring the vehicle in for a diagnosis that the problem was recognized and ultimately dealt with Not ideal and it certainly took much too long to deal with the problem Cudos to David The rest of the experience was a major disappointment!!! More
Service department is not very helpful. Seem the customers needs them more than the dealer needs the customers. Has no order of how things should get done. One young guy after keep asking Seem the customers needs them more than the dealer needs the customers. Has no order of how things should get done. One young guy after keep asking took to time to get help and answers. New seen a service dept like this. More